What are the responsibilities and job description for the Barista Shift Leader position at Crow Mountain Coffee?
Job Overview
Join the Crow Gang as a Barista Shift Lead! This is an exciting opportunity for someone passionate about coffee and hospitality. We value providing a human experience and need somebody to make people’s day through stellar customer service. We are serious about what we do and what we serve, but are encouraged to be genuine and provide the best human experience.
Duties
- Be willing to work alone at times
- Reliably show up on time, open and close shop
- Have an ownership-mentality in caring and paying attention to details for the success of the shop.
- Testing and ensuring the quality of drinks and ingredients as needed.
- Oversee food handling and preparation processes, adhering to food safety protocols.
- Manage retail sales transactions using the POS system, processing cash and card payments accurately.
- Cleaning routines to uphold hygiene standards across the shop environment, including equipment sanitation and workspace organization.
- Handle customer inquiries and resolve issues promptly to ensure a positive experience that encourages repeat visits.
- Assist in inventory management by monitoring stock levels of coffee beans, beverages, and food supplies.
Skills
- Proven experience with barista duties, including beverage preparation and serving.
- Excellent customer service skills with the ability to engage positively with diverse clientele.
- Effective time management skills to prioritize tasks during busy shifts while maintaining quality standards.
- Basic math proficiency for cash handling, recipe calculations, and transaction processing.
- Familiarity with food safety practices and proper food handling procedures.
Pay DOE. Opportunities may arise as the business grows.
Pay: $12.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $18