Director of Operations - Hartford, CT

​Salary:  $90,000 - $110,000Other Forms of Compensation:  Pay Grade: [[payGrade_obj]]  Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.Job SummaryJob Summary: Working as a Director of Operations, responsible for leadership overseeing department managers of any of the following hospital departments depending on client need. The scope of the role could fall within one of these client services: Patient Transport, Environmental Services, Plant Operations and Maintenance, or Food and Nutrition.  Key Responsibilities:•    Monitors and holds departmental managers responsible for compliance with hospital policies, contractual provisions, procedures, and initiatives•    Participates in various hospital departments and committees•    Leads departmental managers to implement strategies and execute plans to optimize the long term relationship between the company and the client•    Initiates strategic processes that address continuously measurable improvements in service•    Works with department heads to address productivity, operational performance, staff retention and engagement•    Holds management teams accountable for compliance with HR policies and procedures to include benefits, vacations, facilitation of evaluations, EEOC, and compliance with all regulatory agencies•    Assures that the highest standards of service are provided with a focus on patient satisfactionPreferred Qualifications:•    BS/BA in Management or equivalent work experience required•    At least 5 years of operations/management experience•    Strong background in a leadership role with exposure to contract management, customer service, and people development•    Must be self-directed with a strong sense of urgency and understand the importance of cooperation and team support•    A high energy level with a strong work ethic and high expectations for performance, reflecting a style that is focused, consistent, fair, and approachable•    Able to work with diverse populations (staff, patient, hospital) under difficult and stressful situations•    Must exhibit strong communication, presentation, and listening skills to ensure collaboration between company and hospital departments•    Ability to maintain organization in a changing environment•    Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and OutlookApply to Crothall today!Crothall is a member of Compass Group USAClick here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits.  MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis.Crothall maintains a drug-free workplace. Req ID: 1512483Crothall Healthcare JANELLE C. ALLEN [[req_classification]]

Salary : $90,000 - $110,000