What are the responsibilities and job description for the Customer Service and Operations Representative position at Crossway?
Company Overview:
Crossway is a not-for-profit publishing ministry. We are looking for a hard-working and committed person to join our licensing team to help us toward our goal of facilitating the global distribution of the ESV Bible and the publication and distribution of Crossway books in multiple languages and formats to equip the church around the world, for God's glory.
General Responsibilities
A dedicated customer service and operations representative must handle customer-facing duties as well as general operations tasks. The ideal candidate is familiar with Excel, has excellent communication and multitasking skills, a positive attitude, is a self-starter, and has a strong work ethic. Candidates should be resourceful and proactive in addressing issues as they arise, and able to prioritize and manage time effectively. This is an on-site position.
Position Requirements:
- People-oriented with excellent communication skills
- Customer service experience
- Proficient in Microsoft Office, particularly Excel
- Strong attention to detail and the ability to analyze information, maintain accuracy, and support process improvements.
- Organized, self-motivated, and good time management skills
- BA in Business Administration or related field preferred
Salary : $21 - $24