CARE COORDINATOR (Pivot /OP )

Are you on a journey to find personal and professional fulfillment? At Crossroads Turning Points, we recognize the importance of making a positive impact on the lives of others. By helping individuals navigate the challenges of substance misuse and mental health, you can play a vital role in guiding them toward a healthier lifestyle and lasting recovery. Our caring team provides personal support in a warm and welcoming environment for everyone who walks through our doors.

We are seeking a compassionate and dynamic individual to join our team as a Care Coordinator for the unit. In this role, you will have the opportunity to coordinate care for our patients, making a meaningful difference in their lives and supporting them on their journey to recovery.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

Responsible for the development of care planning and patient needs assessments.

Facilitates life skills groups in accordance with the CTP policies and procedures.

Acts as liaison, establishing networks and collaboration with hospitals, community health centers, and state and human service agencies about patient services and needs.

Document admissions, care management needs, discharge, and discharge planning.

Administer case management assessments to identify patient needs and ensure the Addiction Severity Index (ASI) is completed at intake.

Organize a schedule of patient bed dates, transitioning levels of care, and consistent communication with the Medicaid Placement Coordinators.

Assists treatment team with patient intake, transfer, and discharge assessments.

Collaborating with the facility treatment team (medical, psychiatric, and SUD) to identify patients’ needs.

From available resources, assist patients in meeting their basic needs (i.e., clothing, medical, judicial, and religious).

QUALIFICATIONS:

A bachelor’s degree in human services or a related field.

Obtain the Certificate of Addiction Technician (CAT) certification within 18 months of the hire date.

Obtain case management certification within 90 days of hire.

Experience:

Minimum of two (2) years of experience working in the substance use and mental health field.

Other:

Must have a good understanding of substance misuse, mental health, and treatment delivery systems.

Advanced computer skills required.

CPR and First-Aid certification (the agency pays for both initial training and the renewal courses).

Must be able to take vital signs, recognize possible medical problems, and refer to the medical staff when necessary.

Valid driver's license and good driving record.

Able to communicate effectively in a multidimensional treatment program, including medical, psychiatric, and substance misuse-related issues.

PHYSICAL DEMANDS:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

WORK ENVIRONMENT:

The position is in a residential setting.

We offer a competitive salary and an excellent package of benefits:

Medical.

Dental & Vision Insurance.

Eight (8) Paid Holidays.

Two (2) Paid Administrative Holidays.

Career Advancement.

The 401(k) plan includes an employer match of up to 5%.

Many other benefits (free and optional).

Join a leader in the behavioral health field with over 45 years of experience!

Submit your application today at www.crossroadstp.org by visiting the employment tab.

Closing Date:

December 15, 2025 or open until filled.

Hourly Rate:

$20.25 to $22.00 per hour (DOE)