What are the responsibilities and job description for the team lead position at Crossroads Turning Points Inc?
Are you on a journey to find personal and professional fulfillment? At Crossroads Turning Points, we recognize the importance of making a positive impact on the lives of others. By helping individuals navigate the challenges of substance misuse and mental health, you can play a vital role in guiding them toward a healthier lifestyle and lasting recovery. Our caring team provides personal support in a warm and welcoming environment for everyone who walks through our doors.
We invite a compassionate and dynamic individual to join our team as a Team Lead Withdrawal Management Specialist. This position coordinates and monitors patient activities and daily operations of the assigned withdrawal management during the assigned shift. Efficiently multitask and delegate work to others.
Please note that all applicants must undergo a pre-employment drug screening, which includes testing for marijuana, as well as a comprehensive background check and TB test.
This position is for the graveyard shift (midnight to 8:00 AM).
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Assign tasks to employees on shift.
Cover the shift if the assigned employee calls in or fails to show up.
Addresses and resolves patients' inquiries and complaints.
Cleans and organizes work area as needed.
Orders supplies and products.
Reports losses, employee behavioral issues, patient complaints, and other significant issues to upper-level management.
Adheres to and enforces company policies and guidelines.
Assists in interviewing applicants for open positions.
Oversees employee training sessions.
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONS:
Education:
High School Diploma or GED.
Certified Addiction Technician (CAT) Certification is required.
Experience:
Minimum of one (1) year of experience working in withdrawal management, providing direct patient care, assessment, triage, crisis intervention, and
group counseling.
Other:
Solid communication skills and basic computer skills required.
CPR and first-aid certification (initial training and renewals paid for by the agency).
Must be able to take vital signs and recognize medical problems.
Valid driver's license and insurability.
PHYSICAL DEMANDS:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform basic functions. The employee must be able to assist other employees in moving patients.
WORK ENVIRONMENT:
A withdrawal management environment is conducive to delivering effective evaluation services.
We offer a competitive salary and an excellent package of benefits:
Medical.
Dental & Vision Insurance.
Eight (8) Paid Holidays.
Two (2) Paid Administrative Holidays.
Career Advancement.
Retirement 401(k) plan with an employer match of up to 5%.
Many other benefits (free and optional).
Submit your application today at by visiting the employment tab.
Join a leader in the behavioral health field with over 45 years of experience
Closing Date:
January 31, 2026
Rate:
$22.50 First Shift
$23.00 Second Shift
$24.50 Third Shift
Equal Opportunity Employer
Salary : $23 - $25