What are the responsibilities and job description for the Program Manager position at Crossroads Staffing Services, Inc.?
The Program Manager will be the liaison between our internal organization and customers, coordinating all aspects of quoting customer requirements, processing purchase orders, change notices, CCO's and revisions.
Monday-Thursday 6:00am-4:30pm (4/10 Schedule)
$26.00-$30.00/hour
Responsibilities:
- Respond to all customer requests.
- Monitor and control response to customer requirements from initial customer contact to complete order fulfillment.
- Provide customers with up to date product information, work with internal process for pricing and pricing approval for negotiations.
- Interface with all internal departments as necessary to facilitate accurate and timely information to the customer.
- Ensure all commitments made to customer are met and notify customer if delivery promises cannot be fulfilled well in advance of customer’s expectation.
- Work with account managers that are assigned to the account.
- Follow Company ISO processes.
- Respond to and resolve all inquiries from customer and /or internal departments.
- Drive manufacturing floor daily to assure completion of assembly.
- Review customer documents and terms and conditions.
- Utilize all resources to satisfy the customer.
Qualifications:
- 2 years program manager experience
- Knowledge with sales, customer service and ISO processes
- Knowledge of military and government contracts
- Effective communication skills, verbal and written
- Proficient in MS Excel
Crossroads Staffing is a nationwide talent solutions firm that specializes in matching the right job with the right candidate fast! We offer temp, contract, temp to hire and direct hire opportunities within various industries, our specialties being in the Administrative, Information Technology, Human Resources, Accounting, Customer Service, Manufacturing and Legal fields.
We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
We know how daunting the job search can be, so we offer a quick and easy hiring process without extra hoops to jump through. Our structured interview process allows us to get a sense of what qualities you bring to the table, and how those correlate with our current openings. We're here to represent you and help you on the path towards finding your next career opportunity. All you have to do is apply!
Salary : $26 - $30