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Home Health Intake Coordinator

Crossroads Home Health and Hospice
San Francisco, CA Full Time
POSTED ON 11/25/2025 CLOSED ON 1/24/2026

What are the responsibilities and job description for the Home Health Intake Coordinator position at Crossroads Home Health and Hospice?

We are on a MISSON! Crossroads Home Health and Hospice is on a mission to inspire the best in people, situations, and communities with every interaction. Our vision is to bring together the best people, practices, and ideas to set the standard for healthcare in the home. We are guided by our core values of team oriented, results fuel the mission, assume the best, impact authentic, and turn work into service. If our vision and values resonate with you, we encourage you to learn more below! About the PositionAs an Intake Coordinator with Crossroads Home Health and Hospice, you will work with our community partners and referral sources to help bring patients under our care. Responsibilities for this role include data entry, professional communication and coordination with patients and their families and working in a great team atmosphere at Crossroads. You will establish and maintain relationships while coordinating with hospitals and affiliates, care facilities, and other community partners as you promote excellent outcomes for our patients. We seek a candidate with excellent work ethic, organizational skills, attention to detail and an outgoing, charismatic personality.Location and Availability:This is a full-time position, Monday - FridayResponsibilities:Coordinate with community partners to process and accept referralsWork with the Intake department to ensure timely and accurate processing of referralsCollaborate with Community Liaisons and the Director of Business Development to develop relationships with community partnersCommunicate with patients and families about details of admissionSchedule visits for clinicians to go see patientsOther duties as assignedQualifications and Skills:Determined, collaborative, dedicated personality a must!Strong customer service skillsOne year experience in marketing/sales or in Home Health and/or Hospice preferredIntake experience preferredAbility to read a patient's chart is a plusExceptional interpersonal skills and an optimistic, friendly personalityExcellent communication skills, both verbal and writtenGreat organization skills with attention to detailTeam-oriented and self-motivatedComputer competent - must be able to handle technology with ease and learn new software systemsAbout UsCrossroads Home Health and Hospice is part of the Impact Healthcare family that currently provides Home Healthcare and end-of-life Hospice Care to 1,500 patients throughout CA, AZ, and UT. With 12 Medicare Certified agencies, 13 locations, and a great support team, Impact Healthcare is positioned with the strength of a large organization, but the heart of a small one. We believe in finding, enjoying, and achieving a better way as we strive every day to be the employer and provider of choice in the communities we serve.Why work with us?We have a team approach that is focused on "our" success in achieving a great work environment and excellent patient outcomes. Our goal is for every team member to come to the conclusion: "This is the best job I've ever had!" (and many do). As part of that, Crossroads Home Health and Hospice offers competitive compensation and benefits including:Medical, Dental, and Vision insurance401kPTO and vacationFlexible work schedulesExcellent team dynamicsWe believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we serve. Come meet us, join the team, and help us continue to build something great . . . We're excited to meet you!Job Type: Full Time

Salary : $22 - $30

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