Marketing and Communications Specialist

Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone.

The part-time (24 hrs. per week) Marketing and Communications Specialist reports to the Director of Development and supports all departments and service locations of Crossroads Health through creative and strategic marketing and communications efforts. This role is responsible for social media management, content creation, writing, graphic design, and community relations outreach that advance the organization’s mission and visibility. The position also manages the organization’s donor relations CRM, supporting accurate data tracking, donor engagement, and fundraising communications, and provides administrative and communications support to the Grants Manager, including grant-related materials, reporting support, and coordination across departments.

In addition this role is responsible for:

Marketing: Developing, implementing, and evaluating the annual marketing and communications plan across key audiences and channels. Creating and sharing content that engages audiences and generates measurable action. Raising the profile of Crossroads Health and key staff through media outreach and community involvement.

Communication: Supporting fundraising by implementing a consistent philanthropic focus throughout our communications vehicles. Managing the development, distribution, and maintenance of all print and electronic collateral and communications, including, but not limited to, newsletters, brochures, event content, social media and website.

Collaboration: Works closely with Development, IT/IS, and leadership to maintain an up-to-date website, CRM, socials, and mar/comm digital and print materials.

Reporting: Continuously testing, measuring and optimizing the effectiveness of marketing and communications against objectives. Regularly collecting metrics, endorsements and success stories that can be showcased in grant proposals, newsletters and reports.

Education:

• High School Diploma or equivalent required
• Bachelor’s degree in marketing or marketing related field preferred

Experience:

• Three (3) years of working an “in-house” (preferred) role for a non-profit organization or business
• Demonstrated writing skills to create exciting and accessible content in posts, newsletters, website content and press releases. Comfortable with public speaking.
• Highly collaborative style, experience creating compelling newsletters, websites and social media that drive engagement.
• Basic design experience in creating social media graphics, headers, and document layouts, using the Adobe Suite, Canva, or similar programs. Working knowledge of marketing automation systems and applications.

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are a drug free work environment and all new hires are required to pass a 10 panel drug screen which includes screening for THC.

Pay: $25.00 - $32.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please share your expected hourly rate.
• Are you comfortable with the part time schedule of 3 days per week/24 hours?

Education:

• Bachelor's (Preferred)

Experience:

• Marketing & Communication: 3 years (Required)
• Non-profit: 1 year (Preferred)

Work Location: Hybrid remote in Mentor, OH 44060

Salary : $25 - $32