What are the responsibilities and job description for the Residential Service Coordinator position at Crossroads Crisis Center?
Crossroads Crisis Center, a not-for-profit domestic violence agency, is seeking a full time Residential Service Coordinator. This position is responsible for implementing the mission of Crossroads by advocating, assisting, supporting, educating and advising survivors of domestic violence in crisis situations and in individual and group settings.
Duties include but not limited to:
- Daily case management for all survivors, assuring that any and all necessary paper work, files, forms and reports are complete.
- Case planning with residential survivors, assuring that appropriate services and referrals are made.
- Maintains contact with numerous community and governmental agencies to coordinate services; conduct follow-up on referrals and obtain necessary information.
- Provide transportation to survivors for case related activities.
- Serves as an advocate for survivor’s rights at the shelter, with families, agencies, and the public.
- Answer the crisis hotline and text & chat when necessary.
- Required to be on-call and assist with covering shifts (nights and weekends) when needed.
- Maintain the safety and confidentially of the survivors and the shelter.
- Attend community meetings.
Qualifications:
- Associate’s degree in Human Services or related field of study and/or equivalent combination of education, training and/or experience.
- Valid driver’s license required.
Skills:
- Demonstrate abilities to work in a team.
- Basic knowledge of computer software and programs.
Benefits:
- 401(k)
- Life Insurance
- Paid Time Off
- Holiday Pay
- Healthcare for individual
- Public Loan Forgiveness
Schedule:
- Monday-Friday
- Holidays on a rotating basis
To Apply: Please submit your resume to trent.wise@jfs.ohio.gov with “CCC - Coordinator” in the subject line.
Job Type: Full-time
Benefits:
- 401(k)
- Life insurance
- Paid time off
Schedule:
- Holidays
- Monday to Friday
- On call
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lima, OH 45801 (Required)
Ability to Relocate:
- Lima, OH 45801: Relocate before starting work (Required)
Work Location: In person