What are the responsibilities and job description for the Direct Care Provider Positions Part-Time & Full-Time position at Crossroads Counseling & Training Services?
Crossroads Counseling & Training Services | Fairbanks, Alaska
Flexible Scheduling | 8, 12, or 16-Hour Shifts Available
Make a Difference Every Day
At Crossroads Counseling & Training Services, we believe everyone deserves the opportunity to live a full, meaningful, and self-directed life. Our mission is simple: Connecting people to what is important in their lives by developing strengths and challenging community norms.
We are looking for compassionate, dependable, and motivated individuals to join our team as Direct Support Professionals (DSPs). Whether you're experienced in the disability field or simply have a heart for helping others, we'll provide the training, tools, and support you need to succeed.
This isn't just a job. It's an opportunity to build relationships, celebrate accomplishments, encourage independence, and help people create lives they love.
Why You'll Love Working at Crossroads
At Crossroads, we intentionally create workplaces rooted in:
- Safety
- Kindness
- Professionalism
- Purposefulness
- Connectedness
We believe great support starts with great teams. You'll work alongside people who care deeply about making a positive impact while supporting one another along the way.
What You'll Do
As a DSP, you'll partner with individuals with intellectual and developmental disabilities to support them in achieving their goals, building skills, and participating fully in their communities.
Responsibilities include:
- Building meaningful, respectful, and trusting relationships.
- Supporting individuals in making choices and exercising their rights.
- Assisting with daily living routines, personal care, and household activities as needed.
- Teaching and encouraging skills that promote greater independence.
- Supporting participation in community activities, hobbies, and social connections.
- Following individualized Plans of Care and helping people work toward their goals.
- Promoting health, safety, dignity, and self-advocacy.
- Accurately documenting services and progress.
- Collaborating with coworkers, families, guardians, and community partners.
- Celebrating successes—big and small—alongside the people you support.
What We Offer
- Flexible schedules with 8, 12, and 16-hour shifts available
- Paid training and ongoing professional development
- Vacation benefits
- Vision and dental insurance
- Supportive leadership and team culture
- Opportunities to grow within the organization
- Rewarding work where you see the difference you make every day
What We're Looking For
No experience? No problem! We provide training for the right people.
Successful candidates are:
- Compassionate, patient, and dependable.
- Comfortable supporting people with intellectual and behavioral differences.
- Strong communicators who know how to listen and build rapport.
- Able to work independently while contributing positively to a team.
- Organized, flexible, and able to prioritize tasks.
- Comfortable using smartphones, tablets, computers, and basic software applications.
- Willing to learn about community resources and person-centered supports.
- Able to work evenings, weekends, overnights, and holidays as needed.
- At least 21 years of age.
- Able to speak, read, and write English.
Requirements
- Valid driver's license and clean driving record.
- Reliable personal vehicle.
- Current automobile insurance (minimum suggested liability coverage of $300,000).
- Ability to pass an Alaska Background Check Unit screening.
- Current TB test (may be completed upon hire).
- CPR and First Aid certification preferred — we'll provide training if needed!
Join Our Team
If you're looking for meaningful work where your compassion, patience, creativity, and encouragement help people thrive, we'd love to hear from you.
At Crossroads, you'll do more than provide support.
You'll build connections, celebrate progress, and help people discover what's possible.
Come join a team where your work truly matters.
Job Types: Full-time, Part-time
Pay: $38,600.00 - $58,500.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Life insurance
- Mileage reimbursement
- Paid orientation
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have reliable transportation?
- Are you willing to undergo a background check, in accordance with local law/regulations?
Education:
- High school or equivalent (Required)
Experience:
- Caregiving: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $38,600 - $58,500