What are the responsibilities and job description for the Students Coaching Leader position at Crossroads Church (Cincinnati, OH)?
About Crossroads
Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.
Job Summary
The Students Coaching Leader plays a vital role in developing and supporting the leaders who invest in our students each week. This position is responsible for recruiting, training, equipping, and caring for our Coaches at across all our sites — Creating systems and cultures that ensure they are spiritually healthy, relationally connected, and well-prepared to lead thriving student groups. The Director of Coaches helps create a culture of discipleship and leadership development that strengthens every layer of the student ministry.
Principal Duties And Responsibilities
Qualities All Staff Teammates Should Exhibit
Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.
Job Summary
The Students Coaching Leader plays a vital role in developing and supporting the leaders who invest in our students each week. This position is responsible for recruiting, training, equipping, and caring for our Coaches at across all our sites — Creating systems and cultures that ensure they are spiritually healthy, relationally connected, and well-prepared to lead thriving student groups. The Director of Coaches helps create a culture of discipleship and leadership development that strengthens every layer of the student ministry.
Principal Duties And Responsibilities
- Recruit, train, and develop a strong team of coaches who lead and care for students in small group environments.
- Provide ongoing support, encouragement, and pastoral care to coaches, ensuring they feel valued, equipped, and spiritually healthy.
- Oversee the onboarding process for new coaches, including orientation, training, and integration into the student ministry culture.
- Create and implement clear development pathways to help coaches grow in leadership, discipleship, and relational skills.
- Lead regular gatherings, training, and communication rhythms to foster unity, clarity, and alignment among coaches.
- Partner with ministry staff to ensure coaches are resourced with curriculum, tools, and strategies that strengthen small group effectiveness.
- Maintain consistent communication and feedback loops to assess coach health, group dynamics, and overall ministry impact.
- Develop and lead a volunteer support team to assist with relational care, training logistics, and coach appreciation efforts.
- Collaborate with the Student Ministry leadership team to align coach development with the broader vision and strategy of Crossroads Students.
- Support the Groups & Operations Directors with strategic initiatives, leadership development efforts, and ministry-wide events as needed.
- Strong organizational and project management skills with a high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and collaboration skills.
- Experience in event coordination or operations in a ministry or nonprofit setting is preferred.
- Familiarity with project management tools and systems (e.g., Asana, Trello, or similar) is a plus.
- Performs effectively under pressure and against strict time constraints
- Bachelor-level degree or equivalent college experience preferred
- Must be able to walk up to 3 miles
- Able to lift 25 lbs.
- Traveling to the different Crossroads’ sites on Sundays during middle school services in the morning and high school services in the evening.
- Working in the office Monday through Thursday.
Qualities All Staff Teammates Should Exhibit
- Mission Oriented: Committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
- Availability: Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
- Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
- Personal Leadership: Envisions, energizes, and enables others to operate at full potential.
- Collaborative Self-starter: Thrives as an individual contributor and works well on a team.
- Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
- Humility: Puts others above self and takes ownership of mistakes.
- Learner: Desires growth and learning from others.
- Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.