Connections Director

TITLE: Connections Director (FT/40 hours w/benefits)

JOB SUMMARY

PRINCIPAL DUTIES & RESPONSIBILITIES

• People Developer: Develop and nurture your leaders and encourage volunteers that foster growth for the leaders and their teams.



• Invite: Continuously building the teams of Connections by inviting and welcoming new members to the team and casting vision for how serving helps in growing attendees into connected and growing Christ Followers.


• Operational Expertise: Develops and re-defines the system for training and executing the expertise areas at this and all sites to ensure that all guests have a great experience. This includes best practices and Brand Standards. Benchmarking when needed.


• Outward facing: Continually looks for opportunities to interact and grow our relationship in the neighborhood and with local partners. Champions spirit of connection with staff, volunteers and vendors.


• Project Manager: Refine and deliver Connections elements at site location. Continue to anticipate and explore ongoing improvement opportunities. Partner with other ministries to implement changes. Ensure and train all ministry teams at the site following the connect guidelines. As well ensuring each site event has connections, volunteers or connections offering (QR code, Tent, Cards, etc) as a way for people to get plugged into our church.


• Become a functional expert on surprisingly excellent service. Challenge the system. Keep it fresh. Approach the work through the lens of “what does love feel like on the weekend for someone new or a seeker?” Benchmark other like (secular) organizations that welcome large numbers effectively into their spaces.


• Responsible for the ongoing maintenance of Crossroads box truck


• Work with the Community Pastor, Crossroads Leadership and local Realtor to identify a permanent facility for Crossroads Columbus


• Own transition from current rental facility to our next step including: FFE, storage plan, timelines and budget


• Responsible for ensuring the safety and security of building tenants.


• Responsible for identifying the needs of the volunteer safety team, understanding, executing and leading building safety protocols and remaining in constant communication with the national security team regarding protocol changes.


• Coordinating with the Community Pastor to manage event schedules and all building use agreements, including venue reservations and invoicing.

JOB QUALIFICATIONS

Experience / Skills Requirements:

• Cast vision to volunteers so they understand how performing the task fits into the bigger Crossroads vision.



• Develop authentic ongoing relationships with leaders and volunteers of ministry teams and their administrative teams.


• Work collaboratively with all ministries and site team.


• Excellent oral and written communications skills.


• Ability to manage budget.


• Self-motivated and able to manage multiple tasks.


• Organized, disciplined with priorities, meticulous attention to detail.

Critical Qualities:

• Takes initiative to understand departmental objectives, adapts to a changing and fluid environment, and proactively solves problems.



• Willing to take direction, humble and positive, mature judgment and winsome personality. Disciplined with priorities.


• Willing to fully integrate into the Crossroads community at large.


• Performs independently and excellently without close supervision.


• Authentic. Communicates clearly, directly and honestly, even under stress, and does so with a sustained positive attitude and demeanor.


• Possesses a strong ethic of servant leadership and a passion for shared team goals.


• Must commit to expectations in the Crossroads’ “I Promise” document.

Physical Requirements:

• Performs effectively under pressure, and against strict time constraints.



• Must be able to walk up to 5 miles, standing, climbing, lifting, pulling, and/or pushing, carrying, reaching, and stooping as duties required.


• Must be able to lift up 50 to 75 lbs.

Scheduling / Travel Requirements:

• Must be able to work a flexible schedule including weekdays, weekends and other high impact events at Crossroads.