What are the responsibilities and job description for the Veterinary Assistant position at Crossroads Animal Hospital?
Full-Time | Fast-Paced Veterinary Hospital | Team-Based Environment
Do you thrive in a fast-paced environment where no two days are the same?
Do you love both people and pets?
Can you juggle phones, patients, and teamwork without losing your sense of humor?
If so, we want to meet you.
We are seeking a Veterinary Assistant who is dependable, emotionally intelligent, and motivated to be part of a collaborative, supportive team. This is a dual-role position that combines hands-on patient care with front-desk client service.
What You’ll Do
Client Service Responsibilities:
- Greet clients with empathy and professionalism
- Answer multi-line phones and triage calls appropriately
- Schedule appointments and manage medical records
- Process payments and review treatment plans
- Support clients during high-stress and emotional situations
Veterinary Assistant Responsibilities:
- Assist doctors and technicians with patient restraint and procedures
- Provide client education
- Prepare exam rooms and treatment areas
- Perform basic laboratory tasks
- Maintain cleanliness and organization of the hospital
What We’re Looking For
- Prior veterinary experience preferred (but we will train the right person)
- Strong communication skills and emotional resilience
- Ability to multitask and stay calm under pressure
- Team-oriented mindset
- Reliable attendance and strong work ethic
- Comfortable with animals of all sizes and temperaments
Our Culture
We believe culture matters. We work hard, support each other, and prioritize clear communication and accountability. We are building a team of people who:
- Take ownership
- Help when others are overwhelmed
- Show up ready to contribute
- Treat clients and teammates with respect
If you’re looking for a “just a job,” this isn’t it.
If you’re looking to grow, contribute, and be part of something meaningful — we’d love to talk.
What We Offer
- Competitive pay based on experience
- Team-based incentives
- Employee pet discounts
- Growth opportunities within the hospital
To apply, please submit your resume along with a short paragraph telling us why you would be a strong fit for this role.
We look forward to meeting you!
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- Veterinary assistant: 1 year (Preferred)
- Animal restraint: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Job Type: Full-time
Experience:
- Veterinary assistant: 1 year (Preferred)
- Animal restraint: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person