Property Assistant - Shopping Centers

Crosspoint Realty Services, Inc. (www.crosspointrealty.com) is a commercial real estate services firm located primarily in the Bay Area. Our company consists of a collaborative and supportive group of professionals who value a balanced work life, produce great work, and enjoy working together. Our fully integrated services include property management, redevelopment, brokerage, construction management, and consulting.

We are seeking a candidate to fill a full-time (Monday – Friday, 8:30am – 5pm) position of Property Assistant. This role will provide direct support to one primary Property Manager, while also offering administrative assistance to a team of Property Managers overseeing a portfolio of shopping centers in the greater Bay Area. The position will be located in our Novato regional office.

This position is well-suited for someone interested in building a career in commercial real estate property management. The role offers the opportunity to learn the business from the ground up while working closely with experienced professionals. Success in this role requires patience, attention to detail, and a willingness to develop skills over time, as responsibilities and knowledge will grow with experience.

RESPONSIBILITIES

·        Provide day-to-day support to the assigned primary Property Manager, including coordination, communication, task tracking, and prioritization of portfolio activities

·        Assist additional Property Managers with administrative tasks such as gross sales collection, insurance tracking, and recurring reporting requirements

·        Serve as a central point of contact by answering phones, managing communications, and professionally interacting with clients, tenants, vendors, and the public

·        Coordinate tenant and vendor communications, including handling requests, follow-ups, and service-related needs

·        Maintain and organize electronic files, records, and databases, ensuring accuracy and accessibility

·        Support accounts payable and accounts receivable processes, including tracking invoices and following up on outstanding items

·        Assist with property-level coordination, including tracking service requests, work orders, and key reporting deadlines

·        Coordinate mail, deliveries, and office supply inventory

·        Maintain office systems and equipment to support smooth daily operations

·        Provide backup support to other team members as needed

·        Perform other related duties and projects as assigned

IDEAL CANDIDATE

·        Excellent written and verbal communication and computer skills, including Microsoft Office and Excel

·        1 to 2 years of related experience

·        Real estate or construction industry experience

·        Prior experience working in Yardi, MRI, or AVID

·        Highly organized, detail-oriented, and able to prioritize tasks between a primary manager and a broader team environment

·        Strong ability to manage multiple deadlines and competing priorities

·        Excellent problem-solving abilities

·        Comfortable learning new systems and processes over time, with a patient and steady approach to skill development

·        Enjoyable to work with and comfortable in a small-office environment

·        Positive, customer-service attitude with the ability to work independently, take initiative, and enhance skills