What are the responsibilities and job description for the Senior Mortgage Loan Officer position at CrossCountry Mortgage, LLC?
CrossCountry Mortgage, LLC is seeking experienced, motivated Mortgage Loan Officers to join our growing team in the Phoenix/Chandler market.
About CrossCountry MortgageFounded in 2003, CrossCountry Mortgage (CCM) has grown into America’s #1 Retail Mortgage Lender, helping borrowers across the country achieve their homeownership goals through a wide range of innovative mortgage solutions.
With more than 7,000 professionals nationwide, CCM combines the resources and technology of a national lender with the entrepreneurial mindset and personal relationships of a local team. Our culture is built around collaboration, performance, recognition, and giving back to the communities we serve.
The OpportunityThis is a full-time, on-site Mortgage Loan Officer position based in Chandler, Arizona, designed for mortgage professionals who want to grow their production, expand their referral network, and build a long-term career with one of the nation's leading retail mortgage lenders.
Sign-on bonuses are available for qualified candidates and may vary based on experience, production history, and other applicable qualifications.
As a Mortgage Loan Officer, you will work directly with homebuyers, homeowners, real estate professionals, builders, and other referral partners to provide mortgage financing solutions tailored to each client's needs.
What You'll Do- Originate residential mortgage loans from application through closing
- Consult with borrowers to understand their financial and homeownership goals
- Educate clients on available mortgage products and financing options
- Develop and maintain relationships with Realtors, builders, financial professionals, and other referral partners
- Build and manage a strong pipeline of purchase and refinance opportunities
- Collect and review borrower documentation and prepare accurate loan files
- Collaborate with processing, underwriting, closing, and operations teams
- Maintain consistent communication with borrowers and referral partners throughout the transaction
- Ensure all loans meet company, investor, state, and federal compliance requirements
- Stay informed on mortgage products, market conditions, interest-rate trends, and industry developments
- Consistently work toward individual production and business-development goals
- Previous experience as a Mortgage Loan Officer, Mortgage Loan Originator, or similar mortgage sales professional
- Demonstrated ability to originate residential mortgage loans and develop referral relationships
- Strong understanding of mortgage products, guidelines, lending regulations, and the overall mortgage process
- Active NMLS license
- Excellent communication, relationship-building, and customer-service skills
- Self-motivated, competitive, and goal-oriented mindset
- Ability to develop new business while maintaining existing client and referral relationships
- Strong organizational skills and attention to detail
- Comfortable working within loan origination systems and related mortgage technology
- Ability to work on-site and collaborate with our team in the Phoenix/Chandler area
- High school diploma required; bachelor's degree in business, finance, or a related field preferred
Joining CCM means gaining access to the resources of a nationwide mortgage organization while maintaining the ability to build your own business and local relationships.
We are looking for Loan Officers who want more than their next position — we're looking for professionals who want an opportunity to grow their production, strengthen their personal brand, expand their referral network, and build something long term.
Experienced Loan Officers may qualify for a sign-on bonus based on experience and production.
If you're ready to explore what your mortgage career could look like with CrossCountry Mortgage, we'd like to hear from you.
CrossCountry Mortgage, LLC | NMLS #3029 | Equal Housing Opportunity