Mortgage Loan Processor

We are only considering candidates who are actively processing mortgage loans today within a retail mortgage bank. Please do not apply if you are not currently in a processing role.

San Diego, CA (On Site Preferred)

We are looking for a highly experienced, detail driven, and motivated Mortgage Loan Processor to join our top producing team at CrossCountry Mortgage. This role is perfect for someone who thrives in a fast paced pipeline, communicates proactively, solves problems early, and is passionate about delivering a five star borrower experience.

You will be the operational engine behind our closings. You will coordinate with every party in the transaction, keep files clean and accurate, and move loans forward with urgency. If you love owning your pipeline, staying organized, and consistently delivering excellence, this is the right home for you.

• Own loan files from submission through funding with precision and urgency

• Review, request, and process borrower documentation and loan conditions

• Ensure all files meet company, agency, and investor guidelines

• Communicate proactively with borrowers, loan officers, underwriters, escrow and title teams, and real estate agents

• Maintain complete and accurate notes in Encompass and CRM systems such as Jungo or Salesforce

• Keep the pipeline organized and moving by following up early and often

• Identify potential issues and escalate appropriately to ensure smooth closings

• A minimum of 4 years of current mortgage loan processing experience and actively processing today

• Recent experience in retail mortgage processing

• Strong proficiency in Encompass

• Excellent understanding of FHA, VA, Conventional, and investor guidelines

• Experience managing high volume purchase pipelines

• Outstanding written and verbal communication skills

• Strong organizational skills and attention to detail

• Proficiency with Microsoft Word and Excel

• A solutions first mindset with the ability to problem solve and prioritize

$60,000 to $95,000

Exact compensation depends on experience and pipeline capacity

At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.

• If you are an experienced processor looking for a high performing, collaborative, and growth focused team, we would love to connect.