What are the responsibilities and job description for the Mortgage Loan Officer Assistant position at CrossCountry Mortgage LLC?
We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process.
Plenty of room for growth; transition to sales or grow within the operations department. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Compensation:$18 - $21 hourly
Responsibilities:
- Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
- Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Qualifications:
- High school diploma or equivalent required. College degree in finance or banking preferred
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- 2-3 years of professional office environment and administration or mortgage experience preferred
- Highly motivated and goal-oriented with excellent customer service and communication skills
About Company
CCM is America’s #1 Retail Mortgage Lender 3 years in a row. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. But what does being #1 mean? Simple: We help more people into their dream home. Just ask your neighbors — we finance 1 in 35 homes from coast to coast.
Salary : $18 - $21