What are the responsibilities and job description for the Mortgage Lender Officer Assistant position at CrossCountry Mortgage, LLC?
We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Compensation: $50,000 yearly bonus DOE
Qualifications
Compensation: $50,000 yearly bonus DOE
Qualifications
- Expert-level knowledge of Fannie and Freddie guidelines
- Strong ability to calculate income and run LP and DU
- High school diploma or equivalent required. College degree in finance or banking preferred
- Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- 2-3 years of professional office environment and administration or mortgage experience preferred
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Highly motivated and goal-oriented with excellent customer service and communication skills
- Gather initial documentation to fully pre-qualify a borrower based on their portfolio, and make program and product recommendations for what best fits their needs
- Gather initial documentation from the borrower
- Structure the loan and send out a needs list of additional documentation needed
- Confidently provide an accurate pre-approval to the borrower
- Problem-solve ways to make a file work and structure it accordingly
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Screen and make calls, book appointments and provide administrative support as needed
- Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
Salary : $50,000