What are the responsibilities and job description for the Service Technician I - PMD position at Cross Technologies Inc.?
Job Summary:
Responsible for performing quality calibrations adhering to corporate quality standards and procedures.
Essential Functions:
- Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.
- Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
- Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
- Person must ensure all company issued tools and property are in proper working order and in calibration.
- Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.
- Perform quality inspection of calibrated equipment as approved by the Quality Manager.
- All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
- Keep in good order all tools and equipment, practice good housekeeping
- Maintain a safety and customer service mindset at all times
- Consistently maintain good work attendance and productive work ethic.
- Will perform other duties as assigned by the Service Manager
Minimum Requirements/Qualifications:
- A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.
- Be proficient in gage management software
- Be computer proficient in all Microsoft Office applications
- Have a strong understanding of computer system peripherals and communication configurations
- Demonstrate excellent interpersonal and customer service skills
- Have excellent written and oral communication skills, both internally and externally
- Demonstrate self motivation, initiative, honesty, integrity, and attention to detail
- Have a valid driver’s license and clean driving record
- Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS – 94H Test Measurement & Diagnostic Equipment Support Specialist
Core Competencies
Commitment to Excellence - Check your work
- Customer Relationship Management - communicate with customers to deliver better service
- Methodical Approach - troubleshooting
- Team Building
Physical Demands:
Stands greater than four hours at a time
May require walking 2 – 4 miles during an 8 hour period
Stoops and bends below knee level 2 – 4 times an hour
Lifts and carries less than 50 pounds but greater than 25 pounds repetitively
Climbs stairs more than four times in an eight hour shift
Pushes / pulls objects greater than 25 pounds
Reaches out
Reaches overhead
Repetitively uses feet
Repetitively uses hands (computer keyboard)
Grips with hands
