What are the responsibilities and job description for the Service Technician 1 - Scale / Remote Mobile, AL position at Cross Company?
Company Description
Established in 1954, Cross Company is a 100% employee-owned industrial solutions provider that supports manufacturers across diverse industries. We specialize in enhancing machine performance, process efficiency, and operational reliability through tailored engineering solutions. Our expertise spans machine systems, process solutions, instrumentation, data communications, and fluid power technologies. Cross takes a solutions-oriented approach to partner with manufacturers, ensuring long-term success and performance improvements.
Role Description
This is a full-time, remote role based in Mobile, AL, for a Service Technician 1 - Scale. Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer’s industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.
Qualifications
- Strong mechanical, electronic and / or technical background in industrial environment
- Valid driver’s license and clean driving history required
- Class B CDL license a plus
- Welding and/or Concrete knowledge is a plus
- Strong interpersonal and customer service skills
- 2 Year Technical Degree preferred but not required
- Military service or calibration experience a plus
- Computer literate
- Performance driven and customer focused
- Local travel, occasional overnights required