Commercial Insurance Account Manager

Are you looking to join a team of professionals who enjoy educating customers on ways to protect their most valuable assets? Cromwell & Ney Insurance Agency, a respected name in providing tailored insurance solutions in the heart of Escalon, California has a Commercial Lines Account Manager position available. If you are a dedicated and detail-oriented individual with experience in commercial insurance, this position may be for you! In this role, you will be the cornerstone of our client relations, ensuring personalized service that meets the specific needs of our commercial clients. With an in house work environment this position offers a traditional and engaging office environment filled with camaraderie and professional growth opportunities.

At Cromwell & Ney, we pride ourselves on fostering a positive and inviting atmosphere where your contributions are valued, and your professional growth is nurtured. As part of our team, you will have the opportunity to build lasting client relationships and make a substantial impact on our community by delivering excellent service and support. We look forward to welcoming someone who is passionate about creating strong connections and delivering exceptional results. Apply today and become an integral part of Cromwell & Ney Insurance Agency's successful future!

Experience: Proven experience in commercial insurance account management or a similar role.

Licensing: Current and valid insurance producer license in the state of California is required.

Communication Skills: Excellent verbal and written communication skills to effectively work with clients and team members.

Customer Service: A strong dedication to providing exceptional customer service and a desire to exceed client expectations.

Organizational Skills: Strong organizational and time-management skills to handle multiple accounts and deadlines effectively.

Technical Skills: Proficient in using insurance software and Microsoft Office Suite (Word, Excel, Outlook).

Problem-Solving: Ability to resolve issues effectively and efficiently while maintaining a positive attitude.

Team Player: Collaborative mindset with the ability to work well within a team to deliver the best results.

Client Interaction: Serve as the primary point of contact for commercial clients, addressing their insurance queries and concerns with professionalism.

Account Management: Oversee and manage a portfolio of commercial insurance accounts, ensuring all client needs are met effectively.

Policy Administration: Facilitate smooth policy renewals, amendments, and cancellation processes while ensuring accuracy in all documentation.

Problem Solving: Address client issues with urgency, providing quick and efficient solutions that align with agency standards.

Relationship Building: Develop long-term relationships with clients by providing exceptional service and personalized care.

Market Analysis: Stay informed of industry trends and competitor offerings to provide knowledgeable advice and service to clients.

Team Collaboration: Work closely with internal teams to ensure service consistency and client satisfaction.