Demo

Field Operations Associate

Cromwell Commerical Management
Waco, TX Full Time
POSTED ON 12/12/2025
AVAILABLE BEFORE 3/31/2026

Role Summary

You will be the on-the-ground eyes and ears for our small-bay industrial portfolio—conducting site visits, engaging tenants, documenting conditions, and closing the loop on issues. The role blends fieldwork, light maintenance, and property-management support with clear daily office expectations and structured reporting (via JotForm) to keep assets clean, safe, and rent-ready.

Core Responsibilities

1) Site Visits & Tenant Relations

  • Proactively check in with tenants during each visit; log issues and service needs.
  • Walk all vacant units every visit; identify cleanliness, damage, safety, and security items.
  • Perform full property walk-throughs (common areas, grounds, exteriors) for appearance and maintenance.
  • Confirm resolution of previously reported issues; escalate outstanding items with references to the original report.
  • Capture clear interior/exterior photos (especially vacancies) and attach to the report.

2) Reporting & Administration

  • Complete a JotForm report for every scheduled site the same week it is visited, including photos, notes, and follow-ups.
  • Maintain simple trackers for open items, vendor work orders, and completion dates.
  • Adhere to the weekly route; clock in at the office by 8:00 a.m.; return to finish reporting at day’s end.

(Office-based workday; remote starts are not permitted.)

3) Light Maintenance (Self-Perform—scope capped to “handyman-level”)

  • Replace ceiling tiles, bulbs, batteries; re-hang simple hardware; patch/paint minor drywall blemishes.
  • Swap HVAC filters; reset breakers; address minor leaks (tighten traps, replace supply lines); install weatherstripping and door sweeps.
  • Re-secure signage, number decals, and mailbox/lock tags; lubricate locks and overhead door tracks.
  • Perform make-ready basics in vacancies: sweep, remove trash/debris, wipe surfaces, de-cobweb, and re-lamp.
  • Routine exterior tidying: sweep stoops/entries, police grounds, check dumpster enclosures, blow walkways as needed.
  • Document any work beyond scope; create work orders and coordinate vendors.

4) Property-Management Support

  • Post notices (entry, delinquency, policy) per PM direction; photograph and log postings.
  • Meet vendors on site; obtain bids; verify scope completion against work orders and invoices.
  • Assist with rent-ready turns (photo sets, lock changes, meter reads, utility transfers).
  • Maintain key/lockbox inventory; track access codes and audit monthly.
  • Support basic compliance tasks (fire extinguishers tagged, exit paths clear, address/Unit IDs visible).

5) Safety & Compliance

  • Observe OSHA-safe practices; use PPE and lockout/tagout where applicable.
  • Report hazards and incidents immediately; complete incident forms with photos and witness details.
  • Keep MSDS/chemical list current for any supplies stored on site.

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Work Location: In person

Salary : $50,000 - $70,000

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