Client Acquisition Manager

CRM Properties is seeking their next Client Acquisition Manager. This is a sales role where this individual plays a critical role in the business and drives company growth by converting property management leads into new clients and pursuing opportunities for new units and clients.

70% of leads come through inbound with unlimited commission potential. This is a critical role for their business and this person will be trained by the prior person in this role!

🔑 Key Responsibilities:

These are essential, high priority tasks that significantly impact the company’s success, reputation and operations.

• Primary point of contact for property management leads.
• Perform rent analysis for rental properties (you will be taught how to do this)
• Manage incoming property management leads.
• Convert property management leads into new clients.
• Re-engage lost property management leads.
• Identify and pursue opportunities for new clients.

End of Day Responsibilities

Ensure all urgent or high-priority communication and emails are addressed. Ensure all new property management leads have been contacted and complete all scheduled or due follow-ups with active leads. Address escalated lead items, high-priority tasks and complete overdue tasks in the process management software or provide leadership with the status and expected completion times.

✅ Key Performance Indicators (KPIs)

• New units signed up
• New clients signed up
• Time to convert a property management lead
• Property management lead conversion rate
• Leads generated from outside sources
• Positive Google reviews received

⬇️ Advanced Skills Needed for Position

• Communication & Listening
• Sense of Urgency
• Organization & Time Management
• Customer service
• Adaptability
• Relationship building
• Negotiation skills

We are looking for someone who is hungry, coachable, and eager to provide a great experience to our clients! Property management or real estate experience is not required.