Client Service Representative

About This Opportunity

Join CRJ Consulting, LLC as a Client Service Representative to enhance client relationships and support our marketing and sales initiatives.

About Our Company

CRJ Consulting, LLC is a dynamic sales and marketing firm based in Pittsburgh, PA. Specializing in customer acquisition and retention, we partner with large corporations to increase their market share. Our commitment to innovative strategies and professional growth creates a supportive environment that fosters communication skills and career advancement. With a strong team culture and dedicated mentorship, we offer a pathway to personal and professional fulfillment.

Role Description

The Client Service Representative at CRJ Consulting, LLC plays a crucial role in maintaining high-quality client relationships. This role involves direct communication with clients to address inquiries and resolve issues, ensuring a positive experience with our services. The representative will also maintain client records and support sales and marketing efforts, contributing to our overall success. Collaboration with internal teams to solve complex client needs is a key aspect of this position, as is assisting with marketing initiatives to promote our services effectively.

Key Responsibilities

• Respond promptly and professionally to customer inquiries ensuring a positive experience.
  
• Provide exceptional in-person customer service at retail and event locations
  
• Assist in setting up displays, maintaining product presentation, and ensuring a clean, organized retail environment
  
• Collaborate with team members and management to meet daily and weekly sales goals
  
• Uphold company standards, brand guidelines, and compliance requirements at all times
  

Requirements & Qualifications

• Excellent communication skills both verbal and written.
  
• Ability to multitask and manage time effectively.
  
• Problem-solving skills and attention to detail.
  
• Experience in customer service or a related field.
  

Required Skills

• Customer service
  
• Communication
  
• Problem-solving
  
• Time management
  

Details

Employment Type: Full-time

Compensation: $800-$1200 a month

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