Business Development Coordinator

This is a unique opportunity for an ambitious self-starter to become an integral member of the business development team at Critical Mass. The position offers ample opportunities for job growth and executive-level exposure. This role provides hands-on experience in learning the ins and outs of an agency, specifically the process of building a growth engine that drives Critical Mass forward. The Business Development Coordinator will report directly to the Director of Business Development. 

You Will:

• Work with the business development team to assemble new business RFIs, RFPs and presentation responses within tight timelines
• Screen new opportunities, apply vetting criteria, recommend a pursuit strategy, and decline opportunities that don’t fit
• Support new business team by scheduling pitch meetings, taking notes at team meetings and during pitch pursuits
• Use CM’s proritary AI-tools to research and compile both brand and client background documents to support pitch teams
• Learn the breadth of Critical Mass capabilities, positioning, and case studies to understand what we do and what types of clients we want to add to our roster
• Oversee post-pitch file management of our pitch responses, case studies and verticle credentials. 
• Research key industry developments and trends in key client verticals to help the team apply that vertical and client expertise in winning new business
• Stay abreast of new and emerging trends (via Forrester, Winmo, CMO on the Move, other) and product offerings as it relates to Critical Mass’ business and that of our client
• Maintain Search Consultant profiles with latest positioning and stats on CM
• Tabulate incoming new business opportunities in our lead tracker and report on activity on a quarterly basis; working in our internal New Business Dashboard
• Participate in the business development team’s strategy development process, including ongoing recommendations on continual enhancements, quarterly program planning, budgeting, and post pitch analyses
• Represent Critical Mass at Omnicom networking events

You Have:

• Strong communication and writing skills with the ability to create, write, and edit communication and support materials
• Attention to detail in terms of design and copy is essential, our materials are often the first touchpoint in a new client relationship with Critical Mass
• Curiosity and desire to learn the ins-and-outs of a digital expeperience and performance agency
• Excels at working in a collaborative team environment, especially with remote pitch teams.
• Ability to work well under pressure and multi-task while maintaining a high level of energy, accuracy, and sense of humor
• Desire to grow into client-facing role interacting with prospective clients on screening calls
• A strong customer service ethos and willingness to help support a busy, distributed team with a strong attention to detail
• Agency experience, full time or internship is strongly preferred
• Graduate of a 4-year degree preferably with agency experience (even intern experience) is a plus.
• Keynote and Smartsheet experience is a plus!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx