What are the responsibilities and job description for the Director of Business Development position at Crisp?
Please Note: This is a remote position; however, you will be required to work on-site at our Atlanta office for the first 30 days of onboarding. Crisp will reimburse the cost of approved temporary housing during this period.
About The Role
As the Director of Business Development, you'll directly hire, train, coach, and manage a team of BDRs/SDRs responsible for generating pipeline through inbound lead qualification) and outbound prospecting.
The ideal candidate has extensive, proven experience directly managing Business Development teams with both outbound and inbound motions (ideally 5 reps), along with established sales processes, sales playbooks, call scripts, talk tracks, objection-handling guides, and structured training programs.
Setting and maintaining high performance standards will be a fundamental part of your role. You will establish clear expectations for your team and hold each rep accountable for meeting those standards. When a rep falls short, you will need to quickly identify the issue and take appropriate action - whether that means providing targeted coaching, implementing structured performance improvement plans, or having direct conversations about areas for improvement.
Why Be a DBD at Crisp?
At Crisp, we're on a mission to make a $100B impact by helping 10,000 law firms grow their revenue by $10,000,000 each. As North America's #1 law firm growth company, we've achieved proven product-market fit, built a nationally recognized brand, and established ourselves as leaders in legal marketing and business coaching.
Our rapid growth (1470% in the past three years) has earned us a spot on the Inc. 5000 List for seven years and recognition as one of Atlanta’s fastest-growing companies for nine consecutive years.
We’ve also cemented our position as an industry leader across all verticals with the #1 best-selling book in the legal category, The Game Changing Attorney, the #1 podcast for legal market leaders, The Game Changing Attorney Podcast, and the #1 law firm growth conference on Earth, the Crisp Game Changers Summit.
If you’re looking for a place to work with unmatched opportunities for growth, industry-leading compensation and benefits, and the chance to make a real, tangible impact on the legal industry, Crisp is the place for you.
Please apply directly—reaching out to the hiring manager or other Crisp team members won't improve or fast track your application.
About The Role
As the Director of Business Development, you'll directly hire, train, coach, and manage a team of BDRs/SDRs responsible for generating pipeline through inbound lead qualification) and outbound prospecting.
The ideal candidate has extensive, proven experience directly managing Business Development teams with both outbound and inbound motions (ideally 5 reps), along with established sales processes, sales playbooks, call scripts, talk tracks, objection-handling guides, and structured training programs.
Setting and maintaining high performance standards will be a fundamental part of your role. You will establish clear expectations for your team and hold each rep accountable for meeting those standards. When a rep falls short, you will need to quickly identify the issue and take appropriate action - whether that means providing targeted coaching, implementing structured performance improvement plans, or having direct conversations about areas for improvement.
Why Be a DBD at Crisp?
- Chance to Build: You’ll have the opportunity to take a small team and turn it into a program. If you’re the kind of person that has a strong perspective on Biz Dev and likes to build, this is a great opportunity.
- Support for Big Ideas: At Crisp, we’re all in on bold thinking. We’re not afraid to take risks and back experiments, even if they don’t succeed at first. Your creativity has our full support, and we’re committed to letting it thrive.
- A Culture of Impact: Join a team that’s all about redefining law firm growth. From hosting the world’s largest law firm growth conference to building an innovative ecosystem that provides our clients with the ultimate unfair advantage, we’re committed to making a bold, lasting impact. At Crisp, you’re not just contributing to growth - you’re revolutionizing it.
- Directly train, coach, and manage a team of BDRs/SDRs to drive daily prospecting activity, qualify and schedule inbound leads, and consistently hit their individual targets.
- Own onboarding and training of new BDRs/SDRs through structured, repeatable programs that ramp reps quickly and effectively.
- Quickly identify individual performance issues and proactively address gaps through targeted coaching, structured performance improvement plans, and clear, direct conversations—including termination decisions when necessary.
- Closely measure team and individual performance through accurate reporting, forecasting, KPI tracking, and call reviews.
- Implement, refine, and optimize team playbooks, sales training programs, talk tracks, call scripts, objection-handling guides, and related sales enablement materials.
- Work directly in HubSpot, ensuring your team's activities and pipeline are always accurate, up-to-date, and processes are consistently followed.
- Regularly audit the CRM to ensure leads and opportunities never slip through the cracks.
- Work closely with the Performance Marketing team to provide feedback on lead quality, insights around common objections, trends, and opportunities to improve targeting and messaging.
- Develop and execute meaningful, results-oriented incentive plans to keep reps accountable, motivated, and focused on hitting individual and team targets.
- Has the ability to be onsite Monday–Friday for the first 30 days of employment.
- 5 years of sales experience in previous roles as an individual contributor.
- 3 years of experience directly building and managing Business Development teams.
- Proven track record of coaching and developing reps, leading to measurable increases in their individual performance, productivity, and overall quota attainment.
- Comfortable providing direct, but constructive feedback, having difficult conversations, implementing performance improvement plans, and making termination decisions when necessary.
- Experience developing, optimizing, and implementing effective sales enablement resources including playbooks, talk tracks, objection-handling guides, and call scripts.
- Strong understanding of consultative sales methodologies and the ability to effectively teach and translate to reps.
- High-level business acumen with a clear understanding of how sales and revenue leaders evaluate success and prioritize strategic goals.
- Experience working with internal recruiting teams to source, evaluate, and hire BDR/SDRs.
- Proficient in CRM use and management (HubSpot preferred).
- Sourcing, hiring, training, and ramping recent college graduates into successful BDR/SDRs.
- 100% Company Paid Health/Vision/Dental.
- 4% 401K Match.
- Generous Paid Time Off.
- Paid Parental Leave for New Parents.
- Paid Relocation for Non-Local Candidates.
At Crisp, we're on a mission to make a $100B impact by helping 10,000 law firms grow their revenue by $10,000,000 each. As North America's #1 law firm growth company, we've achieved proven product-market fit, built a nationally recognized brand, and established ourselves as leaders in legal marketing and business coaching.
Our rapid growth (1470% in the past three years) has earned us a spot on the Inc. 5000 List for seven years and recognition as one of Atlanta’s fastest-growing companies for nine consecutive years.
We’ve also cemented our position as an industry leader across all verticals with the #1 best-selling book in the legal category, The Game Changing Attorney, the #1 podcast for legal market leaders, The Game Changing Attorney Podcast, and the #1 law firm growth conference on Earth, the Crisp Game Changers Summit.
If you’re looking for a place to work with unmatched opportunities for growth, industry-leading compensation and benefits, and the chance to make a real, tangible impact on the legal industry, Crisp is the place for you.
Please apply directly—reaching out to the hiring manager or other Crisp team members won't improve or fast track your application.