Office Coordinator - Full Time - Days

Position Summary

Under the leadership of the Director, the Office Coordinator is an active member of the Physician Practice team that delivers medical staff services and support that is consistent with the strategic vision, goals, philosophy and direction of Physician Services and CRHS. The Office Coordinator provides clerical and administrative support to the medical office staff, maintaining files and records, scheduling office appointments and preparing reports or other documents as directed. The Office Coordinator ensures that the office operates in an efficient manner and collects, verifies and submits patient billing information for reimbursement.

Basic Qualification

• Education:
  
  

Requires a high school diploma with an emphasis in Office Occupations and Administrative Skills or a GED state certification. A business office school, Medical Assistant program or Associate’s degrees is preferred.

• Experience:
  
  

Requires up to one year of work-related on-the-job experience or any equivalent combination of education, training and experience.

• Licensure, Registrations & Certifications:
  
  

Requires and maintains a current and valid driver’s license and proof of insurance.

Essential Job Responsibilities

• Provides clerical and administrative support to the medical office staff ensuring it operates efficiently.
• Assists in scheduling initial and follow-up appointments.
• Enters and tracks the timely submission of patient-related paperwork, supplemental orders and billing-related information.
• Coordinates with Financial Services billing-related issues to ensure the maximum reimbursement for services rendered is obtained.
• Checks patient visit data, verifying dates, billable and non-billable charges, and checks daily reports for billing interface between agency software and billing software.
• Audits billing records alongside medical records to ensure accuracy and compliance with business and accounting principles.
• Prepares office financial reports and submits reports to Financial Services according to established procedures and within established timeframes.
• Requisitions from CRHS all required office and medical supplies, and places them into the medical office inventory once received.
• Promotes teamwork on a daily basis by encouraging communication and reporting problems and concerns to the Director.
• Assists the physicians with reports and correspondence as directed.
• Assists with the coordination of Dialysis office sponsored special events, meetings, seminars, educational or training programs.
• Performs other related job duties as assigned.