Budtender

Position Overview: The Budtender will report directly to the General Manager and play a key role in delivering high-quality customer experience. This position involves assisting customers with their purchases, maintaining inventory accuracy, and ensuring the cleanliness and organization of the store. You will also support the General Manager and Assistant Manager with various tasks to ensure smooth day-to-day operations.

Key Responsibilities:

• Customer Service:
• Provide exceptional customer service by greeting customers, answering questions, and assisting with product selection.
• Educate customers on cannabis products, including strains, consumption methods, and effects.
• Ensure a positive and welcoming experience for all customers.
• Point of Sale Operations:
• Accurately ring out customer transactions using the POS system.
• Handle cash transactions, including counting cash, making change, and processing credit/debit card payments.
• Balance cash drawer at the end of each shift and report discrepancies to the General Manager.
• Inventory Management:
• Assist with daily inventory counts to ensure accurate stock levels.
• Replenish shelves and display cases with products as needed.
• Report inventory discrepancies to the Inventory Manager for resolution.
• Store Maintenance:
• Maintain a clean and organized store environment, including sweeping, mopping, dusting, and sanitizing surfaces.
• Ensure all displays and product areas are neat, organized, and visually appealing.
• Assist in setting up promotional displays and signage.
• Support for Management:
• Assist the General Manager and Inventory Manager with various tasks as needed, including receiving shipments, conducting audits, and preparing reports.
• Follow instructions from management to ensure all company policies and procedures are adhered to.
• Participate in ongoing training to stay updated on product knowledge, company policies, and industry regulations.