Medical Solutions Administration Coordinator

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

About the Role

We are seeking a motivated and detail-oriented Administrative Coordinator to provide support for administrative, financial, and compliance functions within the Global Medical Concierge Practice. This role will facilitate licensure applications and tracking, training administration, policy management, and accreditation initiatives, as well as provide administrative support for operational tasks within the Practice.

Location: Alexandria, VA, Hybrid

Key Responsibilities

Financial & Administrative Support

• Process departmental expenses to support accurate tracking and submission of billable and non-billable expenses and medical supplies in a timely manner.
• Categorize expenses and submit monthly reports to management.

Physician Licensure & Credentialing

• Track and support physicians with international and domestic medical license applications and renewals.
• Maintain accurate licensure records and ensure timely renewals in coordination with the Practice's licensed personnel and regulatory bodies.

Compliance Support

• Responsible for ongoing licensure tracking for medically trained personnel, including:
• Registration and deactivation or employees in the compliance platform. Assignment of training modules and credential/licensure requirements in the compliance platform.
• Communicating directly with managers and/or employees to remind, collect, and document license and certifications.
• Provide monthly reports to management.

• Assist with the annual review of all policies under the direction of the Compliance Officer.
• Support the development, review, and updating of policies and procedures to ensure alignment with regulatory requirements under the direction of the Compliance Officer.

• Support preparation for and note meeting minutes during quarterly Compliance Committee meetings.
• Participate in internal audits, data collection, and documentation tracking to identify compliance risks and areas for improvement as requested.

• Support efforts to obtain and maintain accreditation certification through URAC, including documentation preparation and coordination with internal stakeholders.

Qualifications

Required:

• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and deadlines
• Strong skills with Microsoft Office applications

Preferred:

• Experience in healthcare compliance or clinical operations support
• Familiarity with healthcare regulations (HIPAA, OSHA, CMS, GDPR)
• Experience with compliance platforms and learning management systems

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.