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Mobile Transitional Support Counselor

Crisis Services
Buffalo, NY Full Time
POSTED ON 12/13/2025
AVAILABLE BEFORE 2/13/2026

Crisis Services is looking to add a Mobile Transitional Support Counselor to our Emergency Mental Health Response Services team. We are seeking licensed professionals in social work (LMSW or LCSW) or mental health counseling (LMHC) who are interested in supporting our mission to provide support to anyone in need.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:

  • Competitive pay including regular annual increases
  • Paid training and professional development opportunities
  • CWA Local 1122 union membership
  • Generous paid time off and paid meal breaks
  • Employee self-care and wellness supports including Calm app subscription for all employees and their family members
  • Quiet Room, Exercise Room and Lactation Room onsite
  • Great health insurance coverage w/generous employer premium contribution
  • $300/year Flexible Spending Account provided by agency
  • Access to dental, vision and other ancillary insurance coverage options
  • 403(b) plan w/employer match after one year of service
  • Eligibility for Public Service Loan Forgiveness program

About this opportunity:

The Mobile Transitional Support Counselors of the Emergency Mental Health Response Services program are responsible for providing mobile clinical interventions to individuals recently released from inpatient psychiatric care. The clinical intervention and peer support provided by our team helps to facilitate a lowering of the individual’s acute distress to avoid an emergency department presentation, or further escalation of symptoms that may result in an interruption of community tenure. Our work is focused on individuals for whom community based clinical services are largely not available, care management may not be immediately available, and crisis outreach is also not appropriate. The primary goals of this program are client safety, emergency department diversion, and secure linkage to ongoing outpatient mental health service.

Job Type:

  • Full Time, 40 hours/week

Pay:

  • $27.58 - $32.29 per hour

Schedule:

  • Four (4) 10-hour days per week
  • Tue-Fri to start but will shift to Wed-Sat
  • 8am-6pm
  • On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement. If activated while on-call, time is compensated at the overtime rate of pay.

Work Setting:

  • Community-based
  • Hybrid remote

What you will bring:

  • Master’s degree and licensure in Social Work (LMSW or LCSW), or
  • Master’s degree and licensure in Mental Health Counseling (LMHC), or
  • Master’s degree and permit in Mental Health Counseling (LMHC-P), or permit-eligible, or,
  • Master’s degree and permit in Social Work (MSW-P) or permit eligible.
  • At least one (1) year of supervised professional experience (pre- or post-graduate) providing direct services to individuals in a mental health setting.
  • Experience working with individuals with severe and persistent mental illness.
  • Experience with a variety of clinical intervention techniques, such as cognitive-behavioral therapy (CBT), solution-focused brief therapy, crisis intervention, motivational interviewing, conflict resolution therapy, anxiety reduction techniques, anger management techniques, and dialectical behavior therapy (DBT).
  • A valid NYS driver’s license with a clean driving record and access to a reliable vehicle.

Ready for the toughest job you’ll love coming back to?

Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day.

EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Salary : $300

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