What are the responsibilities and job description for the Domestic Violence Advocate / Shelter Manager position at Crisis Control Center?
Overview
As a Domestic Violence Advocate / Shelter Manager, you’ll help create a safe, respectful shelter environment while supporting residents through crisis and transition. You’ll coordinate daily operations, guide staff, and provide practical, trauma-informed support to individuals and families. Your impact: Consistent safety practices and responsive advocacy help residents access support and make informed next steps.
Duties
- Supervise shelter staff and coordinate intake, case management, referrals, and resident communication while protecting confidentiality.
- Support residents experiencing domestic violence conditions through crisis intervention, de-escalation, conflict management, and behavioral health support.
- Maintain shelter security, manage resident concerns and behavior, and support for youth and families.
- Complete data entry, filing, data collection, and records using Microsoft Office.
Experience
- Supervising experience and background in social work, case management, home and community care, or related services.
- Experience working with culturally diverse and underserved communities, high-risk populations, people experiencing homelessness, individuals with substance use disorders or mental health conditions, families, and youth.
- Knowledge of addiction counseling, behavioral and conflict management, security, resident confidentiality, and de-escalation techniques.
- Strong communication, client communication, and writing skills; organized with data entry and filing.
- First aid and CPR knowledge preferred; ability to support childcare and safely perform manual handling required.
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $18