Talent Acquisition Manager

Description

Position Title: Talent Acquisition Manager

Reports to: Chief People Officer

Type: Full-time / Exempt / Hybrid – Onsite minimum 3 days per week

Direct Reports: Senior Recruiter

Salary: $115K

Position Summary

The Talent Acquisition Manager plays a pivotal role in shaping Crisis Connections’ future by

leading the talent acquisition function. This position is responsible for developing and

executing innovative recruitment strategies that attract, hire, and retain top talent across

various departments. The ideal candidate is a strategic leader with a passion for building

high-performing teams and fostering a positive, inclusive candidate experience.

Essential Duties and Responsibilities

• Strategy Development: Develop, implement, and manage comprehensive

recruitment strategies and annual hiring plans that align with the company’s

business objectives. Develop and implement interview and general recruitment

training that align with organization’s objectives and values and supports

professional development of staff.

• Team Leadership & Management: Lead, mentor, and inspire recruiting staff,

managing their performance, setting clear objectives, and providing ongoing

coaching and professional development opportunities.

• Process Ownership: Oversee the entire recruitment lifecycle, from job description

creation, sourcing, screening, and interviewing to offer negotiation and seamless

onboarding coordination. Create recruitment tools and toolkit for hiring managers

and interviewers to ensure consistency in hiring processes.

• Stakeholder Partnership: Serve as a strategic partner to hiring managers and

department heads, consulting on workforce planning, market trends, and effective

interviewing techniques to ensure a shared understanding of staffing needs.

• Sourcing & Branding: Implement innovative sourcing methods, leveraging social

media, job boards, networking events, and employee referrals, while also enhancing

our employer brand to attract a diverse and high-caliber talent pool.

• Metrics & Analytics: Track, analyze, and report on key recruitment metrics (e.g.,

time-to-hire, cost-per-hire, offer acceptance rate, source of hire, quality of hire) to

measure effectiveness, identify areas for improvement, and drive data-informed

decisions.

• Compliance: Ensure all recruitment practices and procedures comply with federal,

state, and local employment laws and regulations, as well as union collective

bargaining agreement.

• Vendor Management: Manage and negotiate contracts with external recruitment

agencies, background check providers, and other talent acquisition vendors to

optimize resources and cost-effectiveness.

Required Qualifications and Skills

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 7 years of experience in recruitment or talent acquisition, with at least 2

years in a managerial role overseeing staff.

• Proven track record of developing and implementing successful recruitment

strategies and leading a team to achieve hiring goals.

Skills:

• Proficiency with Applicant Tracking Systems (ATS) and other HR software, data

analytics tools, and professional networking platforms.

• Strong leadership, team management, and mentoring abilities.

• Excellent communication (verbal and written) and interpersonal skills.

• Strong strategic thinking, problem-solving, and decision-making capabilities.

• Exceptional organizational skills and the ability to manage multiple priorities in a

fast-paced environment.

• Strong negotiation and conflict-resolution skills

Requirements

Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.

• This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.

Technology Requirement:

• Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.

For Remote / Hybrid positions

• High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.
• A quiet and confidential designated working area.

Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.

• This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.

Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ community are strongly encouraged to apply.

We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.

• Excellent medical, dental, and vision coverage
• Annual wage increases
• Generous Paid Time Off & 12 Paid Holidays
• Discount on ORCA transit pass
• Free Parking & Flexible Schedules
• Growth opportunities
• Self-care tools & weekly check ins with your supervisor

Voluntary Benefits

• Short-term and long-term disability
• Flexible Spending Accounts (FSA)
• 403B Retirement Plan

Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.

DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.