What are the responsibilities and job description for the Community-Based Services Director position at CRISIS CENTER?
Would you like to make a difference in the lives of children and families? We are seeking a Full-Time Community-Based Services Director to lead our Department of Child Services (DCS) programs, including Family Preservation, Parent Education, Homemaker/Parent Aid, and Truancy Termination. This position is responsible for ensuring program integrity, compliance with state standards, high-quality service delivery, and staff development across all service areas.
The Director will supervise program staff, oversee service implementation in Lake and Porter Counties, and collaborate closely with DCS representatives and community partners to promote positive outcomes for children and families.
QUALIFICATIONS:
Education/Training:
- Master’s or Doctorate in Social Work, Psychology, Marriage & Family Therapy, or related human services field.
- Current Indiana Behavioral Health license (or meets DCS model-specific supervision standards).
- Minimum 3 years of experience in community-based, child welfare, or behavioral health services, including 2 years in leadership or supervision.
- Strong understanding of Indiana DCS standards, compliance, and service models.
- Skilled in data-driven evaluation, goal tracking, and outcomes-based improvement.
- Exceptional leadership, communication, and collaboration skills.
- Valid driver’s license, reliable transportation, and ability to pass background and physical check.
DIRECT RESPONSIBILITY:
Leadership & Program Oversight:
- Lead all community-based service programs and ensure compliance with DCS and state standards.
- Monitor program outcomes and implement quality improvement strategies.
- Supervise and support program staff through coaching, training, and professional development.
- Oversee referrals, documentation, and reporting to maintain accuracy and timeliness.
- Collaborate with DCS, schools, courts, and community partners to meet family needs.
- Represent the agency in meetings, partnerships, and community initiatives.
- Report program outcomes and progress to leadership and the Board of Directors.
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Vision Insurance
- Paid time off
- Paid Birthday
- Retirement plan
Schedule:
- This is a full-time, in-person position based at Crisis Center, Inc.
- Hours: Monday–Friday, 9:00 AM–5:00 PM
- Travel: Regular travel throughout Lake and Porter Counties is required
- Flexibility: Occasional evening or weekend work may be needed to meet family or program needs.
- Meetings: Participation in board and community meetings as scheduled.
Experience:
- Supervisory/Management: 2 year (Required)
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Work Location: In person
Salary : $75,000 - $80,000