Business Support Assistant - Facilities

Position Summary: 

The Business Support Assistant – Facilities Team Member is a full time position that supports the Director of IT and Facilities in the daily operations of a diverse property portfolio. This role involves regular interaction with employees, residents, and vendors, requiring strong human relations and computer skills. Flexibility and adaptability are essential. Demonstrated skills and background in Conflict De-Escalation and Resolution is essential to navigating relationships and conversations with prospective and current tenants. 

Reporting and Supervision

Director of IT and Facilities

Essential Job Functions

• Enter data related to rent payments, work orders, and generate related reports.
• Interact professionally with employees, vendors, residents, on a daily basis.
• Monitors and ensures compliance with applicable local, state, and federal regulations related to housing operations.
• Supports the Property Manager in maintaining all facilities—including buildings, grounds, public spaces, roads, parking areas, and laundry rooms—in alignment with organizational policies and maintenance standards.
• Support the mission, vision, and goals of Listening Ear.

This is not an exhaustive list of all assigned duties, responsibilities, or aspects of the job described. Other relevant duties, tasks, or requirements may be assigned to this job any time at the sole discretion of the employer.

Required Knowledge, Skills, and Abilities

• Exceptional organizational skills
• Proficient in Microsoft Office Suite
• Accurate and efficient data entry capabilities
• Clear, professional, and effective communication skills
• Self-motivated and able to work independently with strong communication and interpersonal skills.
• Ability to build respectful and collaborative relationships with both tenants and team members.
• Ability to set appropriate boundaries, maintain professional roles, and intervene effectively to support clients.
• Demonstrated Conflict De-Escalation and Resolution skills

Education and Experience

Required: Minimum of High School Diploma or equivalent.

Preferred: Prior work experience in a business office or customer service.

Background Checks

Due to the regulated nature of Listening Ear, selected candidates for employment will be subject to a rigorous criminal background check process.

Schedule, Travel Expectations, Working Conditions

• This position has some local travel expectations.
• This position primarily works in an office setting.

Physical Requirements

• May require lifting up to 25 lbs.
• Extended periods of sitting in front of a computer screen and answering telephone calls.
• Must pass a basic physical and TB test

Salary : $15