What are the responsibilities and job description for the Solutions Manager position at CrimsonXT?
REMOTE ACROSS USA POSITION
Looking for a new career opportunity?
CrimsonXT is partnered with a fast growing shuttle ASRS company who are hiring an experienced Solutions Consultant/Solutions Manager to support warehouse automation and intralogistics projects across North America.
The successful candidate will act as a Solution Leader, providing high-level solution planning, system integration guidance, technical clarification, and project advisory support across multiple projects.
The role will work closely with approximately 7–8 external system integrators, guiding them on solution direction, system logic, project planning, and technical alignment.
Role responsibilities:
- Your main job is to support sales efforts and help secure new projects with customers.
- Lead high-level solution planning for warehouse automation and intralogistics projects
- Work with external system integrators to guide solution direction, system architecture, layout planning, and project logic
- Support pre-sales activities, including solution discussions, client communication, technical clarification, and proposal support
- Review and understand key project data, operational flow, warehouse process logic, and automation requirements
- Provide advisory support during project execution
- Prepare, review, or modify layout drawings and technical concepts using AutoCAD or similar design tools
- Support communication between customers, sales teams, system integrators, and internal technical teams
- Identify potential technical risks, design gaps, or execution challenges during the solution development stage
- Present solution concepts clearly and concisely to both technical and non-technical stakeholders
- Provide system-level thinking across different automation solutions
Required Qualifications:
- Able to deliver a complete solutions package.
- Able to quickly turn operational requirements into a ROM to qualify opportunities
- Strong experience in warehouse automation, intralogistics, material handling, or system integration
- Prior hands-on experience in detailed project design, solution execution, or project delivery
- Strong understanding of warehouse operation logic, data flow, process design, and automation system planning
- Ability to work as a Solution Leader, guiding external system integrators rather than relying only on internal execution teams.
- Proficiency in AutoCAD or similar layout/design software
- Strong client-facing capability, including solution presentation, technical clarification, and trust-building
Preferred Qualifications:
- You must be able to engage integrator partners and end customers, and turn operations into a solution.
- Experience with shuttle systems, AS/RS, goods-to-person systems, conveyor systems, sorting systems, or other warehouse automation solutions
- Experience working with international customers or cross-border project teams
- Previous experience in a consulting, solution management, pre-sales, or system integration role
The ideal candidate is not only a designer, but also a solution-oriented consultant with strong system-level thinking.
Does this sound like you? Get in touch today to find out more.