What are the responsibilities and job description for the Receptionist position at Crimson Ridge Gardens - Willow Ridge Senior Living?
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds facility expectations.
· Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
· Retrieves messages from voice mail and forwards to appropriate personnel.
· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
· Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
· Updates appointment calendars, including transportation and beauty calendars, as directed.
· Receives, sorts, and routes mail, and maintains and routes publications.
· Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
· Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
· Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
· Performs other clerical duties as needed, such as filing, photocopying, and collating.
· Orders, receives, and maintains office supplies.
Job Type: Part-time
Pay: $16.00 - $16.50 per hour
Work Location: In person
Salary : $16 - $17