Operations Administrative Assistant

We’re seeking a professional, organized, and customer-focused Operations Administrative Assistant to join our team. This role is the first point of contact for visitors, customers, and vendors—setting a positive tone for every interaction while supporting the Operations team with essential administrative and operational tasks.

Company Overview:

At Crime Alert Security, we pride ourselves on delivering outstanding service and building lasting relationships with our clients. Our team is passionate about creating a welcoming environment while providing innovative solutions and reliable support. We value professionalism, collaboration, and growth—and we’re excited to welcome a new team member who shares these values.

What You’ll Do:

· Greet and assist visitors, customers, and delivery personnel.

· Answer and route a high volume of calls and emails.

· Provide customer support: billing inquiries, scheduling, and basic troubleshooting.

· Maintain organized filing systems, binders, and digital records.

· Process payments and collection calls.

· Create and manage security plans, alarm certificates, maps, and SOPs.

· Handle incoming/outgoing mail, shipping, and errands as needed.

· Support operations with job intake, change orders, and subcontractor communication.

· Prepare and distribute invoices and key fob/badge orders.

·Utilize tools such as Microsoft Office, DocuSign, and internal databases.

What We’re Looking For:

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Proactive, flexible, and able to juggle multiple tasks.

· Proficient with Microsoft Office Suite and comfortable learning new systems.

· Customer service mindset with a professional and welcoming demeanor.

Physical Demands:

· Ability to sit or work at a computer for extended periods.

· Communicate effectively in person, by phone, and email.

· Occasionally lift/move up to 25 pounds.

Benefits:

· Competitive pay.

· Health, dental, and vision insurance options.

· Paid time off and holidays.

· Professional development and training opportunities.

· Supportive and collaborative team environment.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22