Cricket Wireless District Sales Manager (Base + Commissions)

Summary

SPACETEL AZ, LLC is an authorized retailer of Cricket Wireless, working in partnership with AT&T to deliver high-quality wireless services. The company is built on a commitment to excellent customer service, consistent sales performance, and operational excellence. Our team of dedicated, goal-oriented professionals is focused on delivering results and exceeding customer expectations.

The District Sales Manager is a key leadership role responsible for overseeing multiple store locations, developing high-performing teams, and driving district-level sales success. This position combines strategic leadership with hands-on operational oversight and a strong focus on customer experience.

Job Description

The District Sales Manager is responsible for driving sales and expanding the customer base in their designated district. This role involves training new sales representatives, developing sales and marketing strategies, setting sales goals, and motivating sales teams.

Reporting Structure

As a District Sales Manager, you will report to the General Manager , HR, and Operations Manager, forming a collaborative reporting structure. This structure ensures effective communication, support, and alignment between various departments and functions within the organization.

The primary reporting relationship of the District Sales Manager is to the General Manager . The General Manager holds a higher-level position and is responsible for strategic sales planning and overall sales performance across multiple districts or regions. They provide guidance, set targets, and ensure that the sales activities within the district are aligned with the company's sales objectives.

In addition to reporting to the General Manager , the District Sales Manager may also report to the HR department. This reporting line ensures that HR initiatives, policies, and procedures are effectively communicated and implemented within the district sales team. It also facilitates collaboration between sales and HR to address employee-related matters, training, and development needs.

Furthermore, the Operations Manager, who oversees the overall operations of the company, including inventory management, may also be a direct supervisor or collaborator for the District Sales Manager. The Operations Manager ensures efficient processes, manages resources, and monitors operational performance to meet business goals. Collaborating with the Operations Manager enables the District Sales Manager to align sales strategies with operational capabilities and optimize inventory management within the district.

Key Responsibilities

• Sales Leadership & Strategy

As the primary driver of sales success within the district, the District Sales Manager is expected to develop, implement, and maintain sales strategies that meet company objectives and promote consistent growth across all locations.

• Lead and manage all sales activities across assigned store locations
• Develop and implement district-level sales and marketing strategies
• Set and monitor sales goals for teams and individuals
• Analyze sales performance and generate regular reports for senior leadership
• Engage in side-by-side selling to model best practices and reinforce sales standards.

• Team Management & Development

Effective leadership is central to this role. The District Sales Manager is responsible for building strong, capable teams through recruitment, training, coaching, and accountability.

• Recruit, hire, train, and develop Store Leads and Sales Advocates
• Conduct weekly one-on-one coaching sessions with Store Leads
• Coordinate ongoing team training in collaboration with the Regional Trainer
• Monitor and improve employee engagement and morale across locations
• Address and resolve employee relations issues in coordination with HR
• Participate in disciplinary actions and terminations when needed

• Store Operations & Compliance

Operational consistency is vital to maintaining performance and brand standards. The District Sales Manager ensures stores run efficiently and in alignment with corporate procedures and expectations.

• Oversee day-to-day operations at all district locations
• Enforce company and Cricket Wireless standards related to appearance, service, and cleanliness
• Ensure accurate execution of opening/closing procedures and inventory management
• Monitor visual merchandising, signage, and marketing compliance
• Maintain regular communication with Operations and Inventory teams to manage product availability

• Customer Experience & Brand Engagement

The District Sales Manager plays a critical role in shaping customer experience. This includes not only meeting customer needs but also fostering a service culture that reflects brand values.

• Promote a customer-first approach across all district locations
• Serve as the escalation point for store-level customer concerns
• Ensure team members are trained in consultative selling and service resolution
• Oversee community engagement and in-store promotions to raise brand awareness

Essential Skills & Competencies

To be effective in this role, the District Sales Manager must possess a diverse set of professional skills that enable leadership, organization, and operational execution. These competencies support the ability to lead teams, drive results, and contribute meaningfully to business objectives.

• Strong leadership and coaching ability
• Clear and professional communication skills
• Effective problem-solving and decision-making
• Highly organized with solid time management
• Technologically proficient (Microsoft Office, CRM tools, etc.)
• Ability to work independently and across department

Physical & Sensory Requirements

This role requires physical and sensory capabilities that support daily operations in a retail environment. These include mobility, dexterity, and the ability to communicate and interact effectively with both team members and customers.

• Standing for long durations; occasional lifting (up to 25 lbs)
• Use of hands for typing, writing, and mobile device handling
• Adequate vision and hearing for in-store and phone interactions

Qualifications

The ideal candidate will bring a blend of education and experience that supports success in a fast-paced, multi-unit retail environment. A background in leadership, sales, and operational management is essential for meeting expectations and advancing team performance.

• Bachelor’s degree in Business, Marketing, or related field
• 2–5 years of experience in district or multi-unit retail management
• Proven success in sales team development and performance management
• Proficiency in reporting and sales forecasting
• Travel required within the assigned district
• Familiarity with HR processes and retail compliance standards

Key Attributes for Success

In addition to professional skills and experience, the most successful candidates exhibit personal traits that align with the company’s values and culture. These attributes influence how the District Sales Manager leads, adapts, and supports long-term growth across their team and region.

• High energy and drive for results
• Professional confidence and strong decision-making ability
• Flexibility and adaptability to changing needs
• Commitment to continuous improvement and team development

Finally, This role is integral to the operational and strategic success of SPACETEL AZ, LLC. The District Sales Manager must lead by example, enforce standards, develop talent, and ensure that sales and service goals are consistently achieved. The position demands a strong balance of leadership, operational oversight, and people management to ensure long-term performance and stability across all assigned locations.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Tempe, AZ 85283 (Required)

Ability to Relocate:

• Tempe, AZ 85283: Relocate before starting work (Required)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person

Salary : $25