Demo

Support Technician - Bilingual (English / Spanish) SUD Treatment

CRI-Help, Inc
San Jose, CA Full Time
POSTED ON 6/4/2026
AVAILABLE BEFORE 7/3/2026
Support Technician - Bilingual (English / Spanish) Substance Use Disorder Treatment

Basic Function

  • The basic function of the Support Technician is to ensure the safety of every client, and to provide leadership and supervision to clients.

Responsibilities and Duties

  • Ensure that clients report to their respective groups on time.
  • Supervise and direct clients in the performance of their job assignments.
  • Actively check on clients’ completing their assigned tasks.
  • Complete all necessary documentation, including observation logs, maintenance reports, incident / information reports, urinalysis reports, and other reports as assigned.
  • Complete a discharge form for clients who are discharging, and forward the discharge information to all appropriate parties.
  • Conduct routine urinalysis drug testing, skin checks, no-contact personal searches, eye checks, and searches of clients and their belongings.
  • Attend shift change meetings and stay informed of activities occurring on your shift, i.e. new clients, discharges, illnesses, emergencies, etc.
  • Read all communications to the Support Technicians, and review communications.
  • Stay current on policies and procedures.
  • Chart on at least three clients per shift.
  • Tour the facility on a continual basis, ensuring that a clean, safe environment is maintained and report all issues that might compromise the maintenance of a safe, secure and clean facility to the Chief Support Technician.
  • Perform other tasks as assigned by supervisors.

Skills And Knowledge Required

  • Must have excellent written and oral communication skills
  • Must have excellent time management skills
  • Bilingual (English / Spanish)

Education / Training

  • Must have high school diploma, or equivalent
  • Must provide CPR / First Aid Training certification within 30 days of hire
  • Must be registered or certified with CCAPP, CAADE or CADTP

Experience

  • No experience necessary.

Special Conditions

  • Must be willing to undergo random drug screenings.

Working Conditions

  • Frequently ascend and descend stairs.
  • Frequently remain in stationary position, standing and / or sitting for 6-8 hours.
  • Frequently crouch below the waist and / or above the shoulders.
  • Constantly lift and / or move objects up to 25 lbs.
  • Constantly push and / or pull objects up to 50 lbs.
  • Frequently operate motor vehicles.
  • Occasionally work at various locations across Los Angeles County.

POSITION REPORTS TO

  • Chief Support Technician

PAY RANGE

  • $23 - $25 / Hour

Benefits

  • 100% Employer Paid Health insurance
  • 80% Employer Paid Dental Insurance
  • Vision Insurance
  • 10 Paid Sick Days / Year
  • 11 and 1/2 Paid Holidays / Year
  • 1 Week Vacation First Year / Progressively more with Years of Service
  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Flexible schedule
  • Life insurance

Salary : $23 - $25

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