Payroll Operations Analyst, Shared Services

Job ID: 523818

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary:

Reporting to the Senior Payroll Operations Manager, the Payroll Operations Analyst will be a key driver of efficiency, accuracy, scalability, and governance across a complex multi‑entity payroll environment, with a focus on payroll analytics, process optimization, system enhancements, and enterprise reporting rather than routine processing; the role centers on analyzing payroll data, identifying trends, improving workflows, and supporting system optimization, and is best suited for someone who is detail‑oriented, data‑savvy, and passionate about building smarter, more scalable processes that elevate the employee experience and strengthen compliance.

What Shared Services Does:

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
• Center of Excellence: Drives innovation and continuous improvement.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities:

Payroll Analytics & Reporting

• Develop, maintain, and automate payroll reports and dashboards to support business insights and decision‑making.
• Analyze payroll data to identify trends, discrepancies, and opportunities for improvement.
• Partner with Finance, HR, and leadership to provide data-driven recommendations.
• Monitor key payroll metrics (accuracy, timeliness, exceptions, audit findings).

Process Improvement & Optimization

• Evaluate existing payroll workflows and identify opportunities to streamline, standardize, and automate processes.
• Lead or support continuous improvement initiatives to enhance efficiency and reduce manual work.
• Document payroll processes, SOPs, and controls to ensure consistency and compliance.
• Collaborate with cross-functional teams to improve upstream and downstream processes impacting payroll.

Systems & Technology

• Support payroll system enhancements, configuration updates, and testing activities.
• Partner with HRIS and IT teams to troubleshoot issues and optimize system performance.
• Assist in evaluating new tools, integrations, and technologies that improve payroll operations.

Mergers & Acquisitions (M&A) Payroll Support

• Serve as a payroll subject matter expert for M&A activities, employee data validation, risk assessments, and integration planning
• Support payroll conversions including balance loads to produce correct monthly, quarterly and annual tax reporting
• Work closely with M&A team to ensure a smooth transition. Including documentation storage oversight

Deferred Compensation & Specialized Pay

• Calculate, validate, and coordinate funding for deferred compensation programs, including non‑qualified deferred compensation (NQDC), executive plans, and other complex compensation arrangements.
• Support payroll processing and compliance related to bonuses, severance, equity compensation, and executive payroll
• Partner with Finance, Treasury, Legal, and third‑party administrators to ensure accurate funding, accounting, payroll taxation, and reporting.

Compliance & Audit Support

• Assist with internal and external payroll audits by preparing data, documentation, and analysis.
• Ensure payroll processes align with federal, state, and local regulations.
• Maintain strong internal controls and support risk mitigation efforts.

Cross-Functional Collaboration

• Work closely with HR, Finance, and Operations to ensure payroll data integrity and alignment.
• Provide analytical support for compensation changes, organizational updates, and special projects.
• Serve as a resource for payroll-related inquiries requiring research or analysis.

Education & Qualifications:

• Bachelor’s degree in Accounting, Finance, HR, Business Analytics, or related field or equivalent experience required.
• Minimum of 5 years of experience in payroll, HR analytics, or related operational roles.
• Strong analytical skills with proficiency in Excel, reporting tools, and data visualization platforms.
• Experience with payroll systems (e.g., ADP, SAP S/4 HANA) is a plus.
• Demonstrated ability to improve processes, document workflows, and implement solutions.
• Excellent attention to detail, problem‑solving skills, and ability to work with sensitive data.
• Strong communication skills and comfort collaborating across teams.
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) preferred
• Solid grasp of payroll principles, wage and hour law, payroll taxes
• Working knowledge of federal, state, and local withholding tax computations and deposit/filing requirements
• Strong “customer service” focus
• Ability to manage multiple projects
• Strong analytical and problem solving skills
• Must be able to work under time constraints and ensure deadlines are met

Work Environment:

• Hybrid role, requiring some in-person presence.
• Normal office working conditions with a quiet noise level.
• May require sitting for extended periods of time.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.