What are the responsibilities and job description for the Operations Manager position at CRH?
Job Description
The Bench Operations Manager serves as a high-impact, traveling leader across multiple healthcare accounts throughout Northwest Florida. This role operates as a regional support partner and interim site leader, stepping in to stabilize operations, lead teams, drive performance, and ensure regulatory compliance across both Dining Services (CDM) and Environmental Services (EVS).
This is a 70% travel role supporting multiple locations, with the expectation that the candidate resides within the Northwest Florida region.
Designed as a feeder role into Regional Director of Operations, this position is ideal for a hands-on leader who thrives in fast-paced environments, can quickly assess operational gaps, and drive measurable improvements across diverse teams and client settings.
Job Responsibilities
- Serve as an interim leader across multiple sites, stepping into open or underperforming operations to stabilize and improve performance
- Lead both Dining (Nutrition Services) and EVS departments, ensuring seamless coordination and execution
- Drive regulatory compliance (state, federal, CMS, infection control standards) across all assigned locations
- Execute and support quality improvement initiatives, including audit readiness, survey recovery, and operational turnarounds
- Provide hands-on leadership, including staffing, coaching, training, and performance management
- Assess site operations and implement best practices in food service and environmental services, including floor care programs
- Partner with Regional Directors and clients to align on goals, resolve challenges, and enhance service delivery
- Support new account openings, transitions, and leadership gaps as needed
- Manage labor, productivity, and financial performance to meet or exceed targets
- Build strong relationships with clients, clinical teams, and internal stakeholders
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
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- Certified Dietary Manager (CDM) – REQUIRED
- Strong EVS experience REQUIRED, including hands-on knowledge of floor care systems and programs
- 3–5 years of leadership experience in healthcare food service and/or environmental services
- Proven ability to lead in multi-site or high-change environments (traveling, interim, or turnaround roles strongly preferred)
- Demonstrated success in regulatory compliance, audits, and survey readiness
- Strong operational acumen with the ability to quickly assess and improve performance
- Ability to influence without direct authority and lead diverse teams in unfamiliar environments
- Highly adaptable, resourceful, and comfortable with ambiguity
- Excellent communication and stakeholder management skills
- Valid driver’s license required; extensive regional travel (70% )
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.