What are the responsibilities and job description for the MAC Coordinator position at CRH?
Job Description
The Move, Add & Change (MAC) Coordinator is responsible for the day-to-day coordination and execution of workplace moves and space changes across the corporate office portfolio. This role serves as the primary operational contact for employee move requests.
Working closely with HR, IT, Facilities Operations, vendors, and business leaders, the MAC Coordinator ensures workplace changes are completed accurately, on schedule, and with minimal disruption to business operations.
Job Responsibilities
Workplace Moves & Daily Operations
• Coordinate daily employee moves, additions, and workspace changes.
• Manage individual, team, and departmental relocations.
• Coordinate office, conference room, and support space changes with assistance of space planner.
• Ensure work areas are fully operational before employee occupancy.
Move Coordination
• Serve as the primary point of contact for move requests.
• Coordinate activities between Facilities, IT, Security, HR, vendors, and business units.
• Develop move schedules and sequencing plans.
• Conduct pre- and post-move walkthroughs.
• Resolve move-related issues and escalate when appropriate.
Space & Occupancy Administration
• Maintain accurate seating assignments and occupancy records within the IWMS/space management system.
• Update seating assignments via the IWMS tool
• Verify space utilization aligns with approved workplace standards.
• Support periodic occupancy audits and headcount validation.
Customer Service
• Respond to move requests and workplace inquiries.
• Communicate move schedules, expectations, and impacts to employees.
• Provide high-touch customer service during relocations.
• Ensure timely resolution of workplace issues following moves.
Vendor Coordination
• Coordinate work performed by moving companies, furniture vendors, and installation contractors.
• Verify work quality and completion.
• Ensure vendors comply with safety requirements and building procedures.
Documentation & Reporting
• Maintain move schedules and project documentation.
• Track completed moves and service metrics.
• Prepare weekly reports on move activity, backlog, and performance.
• Identify recurring issues and recommend process improvements.
Qualifications
- 3–5 years of experience in facilities management, workplace services, corporate moves, or space planning.
- Strong organizational and project coordination skills.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office (Excel, Outlook, PowerPoint).
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience supporting large corporate office environments.
- Knowledge of workplace standards and space planning principles.
- Experience coordinating vendors
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.