What are the responsibilities and job description for the IT Admin- Empower Field position at CRH?
Job Description
The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner.
The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
This position is considered an Hourly/Seasonal/Part-Time Employee
Job Responsibilities
- · Responsible for deployment and tear down of POS terminals
- · Provides support to all point-of-sale system problems and escalate when necessary.
- · Provides internal support of the Company’s PCs, printers, and related equipment.
- · Assists in maintenance and upgrade of PC and POS equipment.
- · Initiates and implement improvements to areas of responsibility.
- · Conduct stadium walk-through to ensure all systems are operational prior to and during all events.
- · Replacement of defective hardware before, during and after events
- · Diagnoses of software, firmware & hardware errors, and breakage
- · Maintain a thorough knowledge of the organization and adheres to all standards and practices.
- · Occasionally assisting at other venues in the district on non-event days and during the off season
- · Perform other related duties, tasks and responsibilities as required.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
- Must be at least 18 years of age (required)
- Experience with Clover, Tapin2, Mashgin, and Square.
- Highschool Diploma or GED
- Experience troubleshooting hardware/software issues
- Basic understanding of networking (Static vs. DHCP, Star Topology, TCP/IP)
- Ability to walk, stand, and crawl frequently
- Strong ability to explain and translate technical subjects with non-technical users
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.