HR & Housing Coordinator - Adventures on the Gorge

Job Description

Adventures on the Gorge is a premier outdoor adventure destination located on the rim of the New River Gorge in West Virginia, a UNESCO World Heritage site. Offering world-class whitewater rafting, ziplining, rock climbing, and more, the resort combines thrilling experiences with cozy accommodations, exceptional dining, and breathtaking views. With a mission to create unforgettable memories, Adventures on the Gorge is the perfect place for adventurers and nature lovers alike.

The Human Resources & Housing Coordinator serves as a vital partner within the Human Resources department, providing responsive on-site support to both managers and employees across the Adventures on the Gorge campus. This role is central to assisting with employee inquiries to HR, ensuring questions and concerns related to company policies, benefits, and workplace resources are addressed. Additionally, the position plays a key role in coordinating employee housing for 100 seasonal staff, overseeing housing logistics, addressing housing-related needs, and supporting a smooth living experience for employees.  

Job Responsibilities

Human Resources Functions:

• Assists in answering employee inquiries, providing timely and accurate guidance on HR policies, benefits, employee relations, and workplace expectations.
• Provide administrative support to the HR team as needed, including reporting, audits, and special projects related to workforce and housing operations.
• Supports J‑1 international worker onboarding and program experience with the HR Manager by assisting with arrival coordination, orientation, housing placement, and ongoing questions, while helping ensure program compliance and a positive cultural exchange experience.
• Plan and organize employee engagement initiatives, housing events, and community-building activities in coordination with operational teams.
• Responsible for assisting the Human Resources Manager in the day-to-day HR functions that may include recruiting, staffing, hiring, training, and disciplinary procedures.
• Assists with employee onboarding, orientation, and offboarding processes, ensuring a smooth and welcoming experience for new and departing team members.
• Maintain compliance with all applicable employment laws and regulations.
• Create and implement internal HR processes and procedures within ARAMARK guidelines.

Employee Housing Functions:

• Coordinates employee housing including ensuring Aramark Destinations Employee Housing policy and procedures are followed by team members
• Serves as the primary point of contact for employee housing operations, including room assignments, move-ins and move-outs, occupancy tracking, and housing agreements.
• Address and resolve employee housing concerns and discipline with all employees in Housing professionally, balancing company policy with employee well-being and community standards.
• Collaborate with facilities, maintenance, and safety teams to ensure employee housing remains clean, safe, functional, and compliant with regulations.
• Maintain accurate employee and housing records while ensuring confidentiality and compliance with HR standards.
• Support recruitment efforts by coordinating housing availability and communicating housing options to incoming employees.
• Follows Aramark safety and sanitation policies and procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• May be required to work nights or weekends.
• Ability to arrive at work on time and dressed in uniform.  
• 2-5 years in office setting and administrative functions, experience in HR preferred
• Ability to maintain confidentiality.
• Candidates with previous experience in housing management, event planning, or community engagement will thrive in this exciting seasonal role
• Bachelor’s degree in human resources or a related field is preferred.
• Must be able to create, plan and manage creative employee events.
• Knowledge of EEO laws and general HR policies 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.