What are the responsibilities and job description for the Dispatcher position at CRH?
Job ID: 516854
Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.
Job Summary
This position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations. This includes taking responsibility for driver activity and equipment utilization from the start of the day up to when the driver has been released for non-delivery assignments or released to go home. It is also the dispatcher's duty to process ticket loads in a timely manner, as well as closely monitor and track trucks from the start of the order to the point of completion. The dispatcher must be proactive and communicate effectively with co-workers and customers.
Job Responsibilities
- Prepare delivery tickets and related shipping documents; ensure drivers are present and ready to load
- Enter order into system; plan order availability; support the inside sales group as needed
- Work closely with customer service to understand the product availability and logistic issues of specific projects
- Check and review all orders assigned before they are shipped against delivery tickets
- Provide continual driver and route statuses using a variety of modes of communication and technology to mitigate and remedy rejected/lost loads
- Prepare and review loading/unloading, daily shipping reports, and delivery logs
- Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
- Display a professional and courteous attitude to customers, drivers, hired haulers, co-workers, supervisors, and the general public at all times
- Submit daily invoicing to A/P once deliveries are dispatched
- Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis
Job Requirements
- High school diploma or equivalent experience in related function
- Experience in transportation or building material industries preferred
- Must have reasonable mathematical abilities
- Computer skills in Microsoft Excel, Word, and Outlook
- Ability to read and understand maps
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
