Assistant Retail Manager - Caprock Workforce Community

Job Description

Aramark Nexus is hiring an Assistant Retail Manager for CapRock Workforce Community, located outside Pampa, Texas. This full-time retail leadership role includes on-site, fully furnished housing, all meals included, comprehensive benefits, and the opportunity to support retail operations in a unique hospitality and workforce community environment.

The Assistant Retail Manager will help lead daily retail store operations, customer service, merchandising, inventory management, purchasing, receiving, cash handling, point of sale operations, staff training, and store execution. This position is a strong fit for candidates with experience as an Assistant Retail Manager, Retail Manager, Store Manager, Retail Supervisor, Retail Operations Manager, Merchandising Manager, Inventory Manager, or Customer Service Manager.

In this role, the Assistant Retail Manager will support the efficient operation of the assigned retail location while ensuring alignment with Aramark policies, procedures, client expectations, and operational standards. The role helps create a positive experience for guests, employees, and clients by ensuring the store is well-stocked, organized, properly staffed, financially controlled, and focused on service.

This is a hands-on retail management role in a residential workforce community where people live, work, dine, and gather on site. The right candidate will be comfortable managing retail operations in a fast-paced environment, leading team members, maintaining accurate inventory, supporting point of sale systems, resolving customer issues, and helping drive a professional retail experience.

If you are a retail leader looking for an Assistant Retail Manager opportunity with housing and meals included, strong benefits, and the chance to grow with Aramark Nexus at Caprock near Pampa, Texas, this role offers a strong next step.

About Aramark Nexus and Caprock

Aramark Nexus supports hospitality, food service, facilities, residential operations, and workforce community services for people who live and work on site. Nexus teams help create clean, safe, welcoming, and well-run environments where residents can rest, recharge, connect, and feel supported throughout their stay.

CapRock is a workforce community located outside Pampa, Texas, designed to provide a comfortable, connected, and well-supported living experience. The community includes private, fully furnished rooms, Wi-Fi, climate control, on-site dining, housekeeping, laundry, transportation services, resident support, and security services.

As part of the Aramark Nexus team at CapRock, the Assistant Retail Manager helps support the daily services and retail experience that make the community run. This role contributes directly to convenience, service, organization, and the overall resident experience.

For candidates looking for a retail management role with housing and meals included, comprehensive benefits, and the opportunity to grow in a unique workforce community setting, CapRock offers a strong career opportunity with Aramark Nexus.

Benefits, Room & Board

All positions at CapRock include on-site, fully furnished housing and all meals included. Eligible employees may also have access to Aramark’s comprehensive benefit programs, including medical, dental, vision, work/life resources, retirement savings plans such as 401(k), paid time off, parental leave, disability coverage, and additional benefits. Benefits vary by location and are subject to legal requirements, eligibility status, and where the employee lives and/or works.

Room and Board Included

As an Aramark employee at CapRock Workforce Community, you will have the option to utilize on-site accommodations as part of your employment. CapRock offers fully furnished housing designed to support employees working in this unique residential workforce community located outside Pampa, Texas.

In addition to available on-site housing, all meals are included for Aramark staff. This provides employees with a convenient living and working experience while supporting the daily operations of the CapRock community.

Job Responsibilities

• Support daily operations of the assigned retail location in alignment with Aramark policies, procedures, client expectations, and operational standards.
• Oversee non-selling aspects of the retail operation, including inventory management, warehouse management, receiving, ticketing, stocking, and distribution.
• Maintain store merchandising standards, product availability, inventory accuracy, and overall store presentation.
• Work with Human Resources and operational leaders to support hiring, staffing, scheduling, and payroll budget expectations.
• Ensure team members are trained on customer service standards, product knowledge, point of sale procedures, and store operations.
• Support accurate opening and closing procedures, including cash handling, credit card accountability, security requirements, and daily reporting.
• Address and resolve customer issues in a timely and professional manner.
• Verify financial transaction reports, including sales, transfers of merchandise, and inventory movement to and from the store.
• Periodically check and verify accurate ticketing, pricing, and labeling of merchandise.
• Lead periodic physical inventories and help resolve count discrepancies.
• Maintain effective client, customer, employee, and vendor relationships.
• Support profit and loss performance through cost control, inventory accuracy, payroll awareness, and operational discipline.
• Help create a positive, service-focused retail environment for residents, guests, employees, and clients.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• Must be 18 years of age or older.
• Requires 2 to 4 years of retail, store operations, customer service, merchandising, inventory, or related experience.
• Requires a bachelor’s degree or equivalent experience in business, retail management, hospitality, operations, or another related field.
• Familiarity with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Familiarity with point of sale systems and retail transaction processes.
• Ability to work a flexible, event-based or operational schedule that may include evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Ability to demonstrate excellent customer service using Aramark’s standard service model.
• Ability to lead team members, support training, resolve issues, and maintain accountability.
• Ability to manage multiple priorities in a fast-paced retail and hospitality environment.
• Ability to stand for extended periods of time and support a physically active retail operation.

Preferred Experience

• Experience as an Assistant Retail Manager, Retail Manager, Store Manager, Retail Supervisor, Retail Operations Manager, Merchandising Manager, Inventory Manager, or Customer Service Manager.
• Experience in retail operations, convenience store operations, hospitality retail, campus retail, hotel retail, resort retail, grocery, food service retail, or workforce community services.
• Profit and loss accountability or experience supporting financial performance in a retail or contract-managed service environment.
• Experience with inventory control, receiving, warehouse management, merchandising, pricing, ticketing, purchasing, and shrink control.
• Experience using point of sale systems, cash handling procedures, sales reporting, and retail performance reports.
• Experience hiring, training, scheduling, and coaching hourly retail or customer service employees.
• Experience supporting a residential, hospitality, campus, remote site, or 24/7 operation.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.