What are the responsibilities and job description for the Medical Biller - Accounts Receivable Tier II position at CRH Healthcare, LLC?
Medical Biller - Accounts Receivable Tier II (Hydrate)
CRH Healthcare, headquartered in Atlanta, GA, is a patient-focused operator of urgent care centers in Georgia, Maryland and Florida. CRH’s centers are open seven days a week and provide walk-in care for injury, illness and minor emergencies as well as occupational medicine for employers such as drug screens and physicals.
CRH is currently seeking a Medical Biller- Accounts Receivable Tier II for the Billing Department located in Fayetteville, GA. This position will report to the Medical Billing AR Supervisor and will be responsible for processing charges and billing claims for our clinics.
The AR Specialist II is a mid-level role within the Accounts Receivable team at CRH Healthcare. This position builds upon foundational AR knowledge and is responsible for independently managing follow-up on outstanding insurance and patient balances, resolving more complex account issues, and supporting team development. The AR Specialist II demonstrates full proficiency in billing processes, payer guidelines, and denial resolution, while serving as a resource to team members and assisting with escalated inquiries.
Company Perks and Benefits:
- On-the-job Training
- Employee flat-rate medical services at CRH-affiliated clinics
- Medical, Dental, Vision Insurance
- 401(K) Match
- Flexible Work Schedules
- Generous PTO Plan
- Employee Assistance Program
- Complimentary Financial Planning
- Collaborative Work Environment
- Growth Opportunities
- Annual Merit Increases
- Employee Referral Bonuses
- Hybrid Remote
Primary Responsibilities:
- Perform all Accounts Receivable follow-up functions for assigned Centers/Practices with increased autonomy
- Research, analyze, and resolve complex claims, denials, and outstanding balances
- Utilize billing system work queues and A/R reports to identify and address unresolved accounts
- Document all follow-up activity thoroughly and accurately in the billing system
- Respond to escalated billing inquiries and assist in resolving discrepancies across accounts
- Interpret and apply payer guidelines, contract terms, and billing rules to ensure accurate resolution
- Serve as a subject matter resource for AR team members and assist with training and onboarding
- Identify trends or recurring issues and communicate findings to leadership
- Collaborate with Billing staff and cross-functional teams to support revenue cycle operations
- Communicate promptly with Leads and/or Supervisors regarding payor issues, account concerns, or workflow barriers
- Assist in identifying process improvement opportunities within AR workflows
- Perform other duties as assigned
Qualifications:
- High school diploma or GED required
- 1–3 years of healthcare billing and/or accounts receivable experience
- Demonstrated proficiency in insurance claims follow-up, denial resolution, and appeals processes
- Strong analytical, critical thinking, and problem-solving skills
- Ability to interpret and apply insurance payer guidelines, claim rules, and contract terms
- Working knowledge of CPT and ICD coding systems
- Proven ability to work independently while contributing to a collaborative team environment
- Experience supporting peer training or mentoring preferred
- Strong attention to detail and organizational skills
Key Competencies:
- Accountability & Ownership: Manages assigned workload independently and follows through on complex issues
- Problem Solving: Effectively analyzes and resolves escalated or non-routine billing issues
- Communication: Clearly documents and communicates account activity and payer concerns
- Collaboration: Supports team success and contributes to a positive, solutions-focused environment
- Technical Knowledge: Demonstrates strong understanding of revenue cycle processes and payer requirements
Salary Range: $19–$20 per hour
CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.
CRH Healthcare an equal opportunity employer: M/F/D/V
Salary : $19 - $20