What are the responsibilities and job description for the Maitre d' - Commission Row position at CRG Dining?
Job Description: Maitre d’
We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.
QUALIFICATIONS:
At least five years experience in a high-end, fast-paced restaurant
Exceptional organizational skills
Highly adaptable; thrives in changing environments
Motivational leader
Excellent communicator
Has a customer focus
Professional references that will speak to exemplary work performance
RESPONSIBILITIES:
Management of OpenTable online bookings
Make, adjust, and cancel guest reservations
Oversight of host team
Greet guests and guide them to their tables
Answer guest questions regarding food, drinks, and specials
Anticipate guest needs
Participate in daily pre-shift meetings
Maintain clean and tidy service areas
Ensure efficient and excellent service throughout a given seating
Completion of daily reports and communication
Additional responsibilities as directed by Leadership