What are the responsibilities and job description for the Weekend Night Auditor/Front Desk Clerk position at Crewe Boutique Inn?
Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel
- Provide information about hotel amenities, local attractions, and dining options
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Experience:
- Previous experience in customer service or hospitality is preferred
- Familiarity with hotel reservation systems and phone systems is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are a friendly, customer-focused individual who enjoys working with people, we would love to hear from you.
Please submit your resume and cover letter detailing your relevant experience to be considered for this position.
Job Types: Full-time, Part-time
Pay: $13.00 - $13.25 per hour
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $13