What are the responsibilities and job description for the Client Services Associate position at Crewe Advisors?
Who We Are
Crewe Advisors is a comprehensive wealth advisory firm founded to serve the needs of high net worth and ultra-high net worth families, business owners, and corporate executives. Our team of seasoned professionals work to achieve our clients’ long-term objectives by addressing all aspects of our clients’ financial affairs including investment management, estate planning, tax planning, wealth transfers, business sale, and succession planning.
About The Role
We are seeking an organized, proactive, detail-oriented, and highly professional Client Services Associate to support three Wealth Advisors in our Scottsdale, AZ office. Candidates should be motivated to create the best client-facing experience in our industry. This role will work with a team to support three Wealth Advisors.
Hours
This role is onsite in our Scottsdale, AZ office.
Monday - Thursday: 8am-5pm
Friday: 8am-2pm
Responsibilities
The safety and security of our employees and clients is our top priority. All offers of employment at Crewe Advisors are contingent upon a clear background check.
Crewe Advisors is a comprehensive wealth advisory firm founded to serve the needs of high net worth and ultra-high net worth families, business owners, and corporate executives. Our team of seasoned professionals work to achieve our clients’ long-term objectives by addressing all aspects of our clients’ financial affairs including investment management, estate planning, tax planning, wealth transfers, business sale, and succession planning.
About The Role
We are seeking an organized, proactive, detail-oriented, and highly professional Client Services Associate to support three Wealth Advisors in our Scottsdale, AZ office. Candidates should be motivated to create the best client-facing experience in our industry. This role will work with a team to support three Wealth Advisors.
Hours
This role is onsite in our Scottsdale, AZ office.
Monday - Thursday: 8am-5pm
Friday: 8am-2pm
Responsibilities
- Provide white-glove customer service to clients on accounts and other various needs.
- Complete tasks & paperwork for several processes including client onboarding, private fund entry, and account management.
- Support advisors by helping prepare for and completing follow-up tasks from client meetings including preparation of financial plans, balance sheets and net worth statements, performance reports, portfolio proposals, and various presentations for client meetings.
- Assist advisors with the organization and analysis of client information, periodic reporting, preparation of financial plans and responses to client questions.
- Understand and adhere to internal compliance and external requirements necessary for clients.
- Schedule meetings & travel for advisors across multiple time zones.
- Assist with coordination for wealth planning items tax planning and tax return review tasks.
- Any additional tasks as they come up or as the business evolves to support the team.
- Strong organizational skills and attention to detail.
- Proactive time management skills.
- Excellent written and verbal communication skills.
- Adhere to all compliance/risk procedures and follow corporate and industry protocols.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to thrive in a collaborative team environment.
- 2 years financial industry experience and/or bachelor's degree in relevant field.
- Series 65 License (or equivalent).
- Experience with CRM software and data management.
- Experience with processes and procedures at Charles Schwab and/or Fidelity (Wealthscape) advisor portals.
The safety and security of our employees and clients is our top priority. All offers of employment at Crewe Advisors are contingent upon a clear background check.